faza Posted June 14, 2010 Posted June 14, 2010 Hi, I have a SharePoint site which is hosted by our local authoirty. Within school when i logon i get the Mysite option but when i login at home to the SharePoint site the Mysite option is not there. I have tried the permissions but i am confused. Faza
rh91uk Posted June 14, 2010 Posted June 14, 2010 Tried clearing your cache? That worked for some issues I had with our hosted sharepoint install at the LEA.
faza Posted June 15, 2010 Author Posted June 15, 2010 Yep i have tried clearing my cache (its not within sharePoint is it?) just the normal method of clearing the cache?
rh91uk Posted June 15, 2010 Posted June 15, 2010 Hmmm yeah, just in IE. I know there is an issue with Sharepoint dumping it's cache overnight but I have not dealt with that before, LEA are sorting that for us as it is their Sharepoint server!
Hightower Posted June 15, 2010 Posted June 15, 2010 Do you automatically (SSO) login at school, or enter your details manually. I would be on the phone to the LEA first and foremost to see if they no of a reason why this could be?
faza Posted June 15, 2010 Author Posted June 15, 2010 We have the physical server, the LEA just host it for us externally.
Hightower Posted June 15, 2010 Posted June 15, 2010 IE 8 would it be something with permissions? It doesn't sound like permissions with the site, because you are using the same user to login at both locations - so the permissions should be the same wherever you go. I know SharePoint is a bit picky with FireFox so that would have been my first guess. Other than that, I would start looking at the server setup, port openings etc etc.
steveej1 Posted June 15, 2010 Posted June 15, 2010 Are you accessing the site on the same URL externally as you do internally? Thx, Steve Novotronix Ltd. SharePoint For Education
rpwillis Posted June 15, 2010 Posted June 15, 2010 Do you have multiple Shared Services? If so is your public facing web application associated with a different one to your internal one? Richard
EduMan Posted June 15, 2010 Posted June 15, 2010 Whats the sharepoint site called, Escimo by any chance?
faza Posted June 16, 2010 Author Posted June 16, 2010 No the Local Authority have assigned the server IP address to a different URL. Internally i am using the servername/sites....... externally i am using sharepoint.............co.uk
faza Posted June 16, 2010 Author Posted June 16, 2010 Do you have multiple Shared Services? If so is your public facing web application associated with a different one to your internal one? Richard I'm not to sure hopw would i check?
steveej1 Posted June 17, 2010 Posted June 17, 2010 Is it that you can't see the MySite link externally at all or is it that when you click on the MySite link it generates an error? If the latter then I would expect this to be a problem in your Alternatve Access Mapping Settings (would need to go into Central Admin>Operations to check) Thx, Steve Novotronix Ltd. SharePoint For Education
NewOrder Posted June 17, 2010 Posted June 17, 2010 Unlikely he will have access to central admin if its a hosted solution?
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