bigjb Posted January 7, 2010 Posted January 7, 2010 Ours went down as well. Ended up creating a single .html file which displayed the school was closed message. Have asked LEA for reason as the Head wants an explanation. Heard back from the LEA the problem was down to high cpu usage on the hosting server
Avalon Posted January 7, 2010 Posted January 7, 2010 i moved our website and host it elsewhere now due to Lincolnshire CC not allowing us to run Joomla!
jamesreedersmith Posted January 7, 2010 Posted January 7, 2010 You can now - its being done by 4 or 5 schools that i know of
dayzd Posted January 7, 2010 Posted January 7, 2010 Ours died yesterday and today as it got hit for weather news. As in, died completely in a 'Service unavailable' kinda way, so couldn't even make a plain HTML page... I went after some more info of my own and found this: Reverse IP Lookup - Find Other Web Sites Hosted on a Web Server From where I discovered EMBC serve 151 school sites (Northants and Notts) through one IP! (I imagine this is common with clustered servers/virtualisation and whatnot, but you can bet the EMBC implementation leaves a lot to be desired!) 1
p858snake Posted January 7, 2010 Posted January 7, 2010 Heard back from the LEA the problem was down to high cpu usage on the hosting server....so they are hosting multiple schools off one server with no redundancy.... great =(
Avalon Posted January 7, 2010 Posted January 7, 2010 oh right, do you when from? i basically redesigned our school website using joomla during November/December only to find that certain features would not work and after contacting LCC IT Support was told that cms systems are not supported and should not be used
AIT Posted January 7, 2010 Posted January 7, 2010 Was actually caused by the main uplink from met net in london having a problem. (problem is still there) however midlands/above are being routed round.
Edu-IT Posted January 7, 2010 Posted January 7, 2010 (edited) Ours died yesterday and today as it got hit for weather news. As in, died completely in a 'Service unavailable' kinda way, so couldn't even make a plain HTML page... I went after some more info of my own and found this: Reverse IP Lookup - Find Other Web Sites Hosted on a Web Server From where I discovered EMBC serve 151 school sites (Northants and Notts) through one IP! (I imagine this is common with clustered servers/virtualisation and whatnot, but you can bet the EMBC implementation leaves a lot to be desired!) Seems we have a dedicated server for our website, thanks EMBC! I'm wondering where all the other Leicestershire sites are hosted as web1.embc.uk.com is Notts. Edit: It lies. If you know other domains, and search those, then it changes its mind. Edited January 7, 2010 by Edu-IT
sparkeh Posted January 8, 2010 Author Posted January 8, 2010 If anyone is interested this is the closing response to my support call: "Due to the amount of users accessing the web server to up date there web sites the server over loaded and had to catch up with requests this is why access was deined to some users and between 7am and 8 am." Grammer and spelling aside, this isn't a good enough answer for us and completely ignored my inquiries into whether measures would be put in place to this happening again. If we are not reassured then we will be looking elsewhere for our hosting.
Edu-IT Posted January 8, 2010 Posted January 8, 2010 Ours was down last night around 10pm and the answer I got was 'Is it back up now? Yes? I'll close the call then'. Not really what I was looking for! Web1 or Web2 sparkeh?
sparkeh Posted January 8, 2010 Author Posted January 8, 2010 Ours was down last night around 10pm and the answer I got was 'Is it back up now? Yes? I'll close the call then'. Not really what I was looking for! Web1 or Web2 sparkeh? We are Web2.
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