EvLPhenom Posted November 26, 2009 Posted November 26, 2009 Morning All, We have just got a batch of 32 Toshiba L450's in. I have been building the image for them before they can be deployed. I have a problem with the wireless on this machine and wondered if anyone has come across it as its driving me insane. So here's what we have... The Machine - Toshiba L450 Windows XP Pro SP3 Realtek RTL8191SE Wireless Card Wireless - Ruckus Managed Wireless WPA2 Encryption Radius Authentication PEAP Authentication The Problem - Wireless will connect intermittently, but 9 times out of 10 will not connect. If it does and the machine is rebooted it will loose connectivity. Drivers have been updated to the latest version and still no luck. Can anyone help?
sandeep2504 Posted November 26, 2009 Posted November 26, 2009 do you have any toshiba branded wireless software installed as part of the image? we had a problem with HP laptops and HPs wireless software which was stopping laptops from connecting properly to wireless connections; removed the software and just used the windows wireless utility and it worked.
EvLPhenom Posted November 26, 2009 Author Posted November 26, 2009 Thanks for the quick reply, but no there is no addtional wireless software on the machine, it uses windows to configure it.
EvLPhenom Posted November 26, 2009 Author Posted November 26, 2009 No ideas then? Spose i will have to endure another phone call to toshiba
Bloomdido Posted August 10, 2010 Posted August 10, 2010 We have four at work. The wireless has been hit and miss. One has just lost the wireless function completely. It doesn't even exist as a 'Fn' option. Bizarre.
Dom_ Posted October 8, 2010 Posted October 8, 2010 Did you find a fix for this? I've just got a batch of 35, and am having the exact same issue you described....
Dom_ Posted October 8, 2010 Posted October 8, 2010 Works fine with WEP encryption though - just struggles with WPA and WPA2 :-(
difinity Posted October 8, 2010 Posted October 8, 2010 Have you tried the drivers from the realtek site rather than the Toshiba ones ? Might be worth a try. 1
Dom_ Posted October 8, 2010 Posted October 8, 2010 Just downloading them now... Also trying one with on windows 7 to see if that works...
Kitkatninja Posted October 8, 2010 Posted October 8, 2010 We've had problems with these cards in the Toshiba Laptop's under XP. We tried practically everything we could thing of (different drivers, settings, fresh build, reseating the card, etc...). However in the end, in order to get it working with XP and WPA/WPA2, we had to change the wireless cards in all 15 of them to Intels. I believe that with Windows 7, it actually works. -Ken
Dom_ Posted October 8, 2010 Posted October 8, 2010 Damn, updated drivers didn't work, but as you say windows 7 works fine :-@
Azhibberd Posted October 8, 2010 Posted October 8, 2010 Now this is interesting to see, As we are currently been going through support with HP for the last 3 weeks and now we are waiting on them to send a different manufacture wireless card. Because these machines are HP 610 with the same wireless card as those toshiba (Realtek RTL8191SE) Really struggle with are wireless system with constant issues and haven't been fit for purpose since they arrived!
Dom_ Posted October 8, 2010 Posted October 8, 2010 Are they sending you the different card through warranty?
Azhibberd Posted October 8, 2010 Posted October 8, 2010 Ye, I'm still waiting for them to confirm that they are doing this but i was advised on the phone this is what should happen next. With the hp laptop, We tried putting in a different wireless card and it looks like the machine is locked to certain wireless cards as it would complain about an unsupported wireless card on bootup!
Azhibberd Posted October 12, 2010 Posted October 12, 2010 Just to confirm, They are now sending the new cards under warrenty, Looks like faulty cards... Joy?
marc2510 Posted October 14, 2010 Posted October 14, 2010 We have the same issue with the Compaq Presario CQ62. RTL 8191SE - wifi Safe Mode with networking seems to be more stable but still wouldnt be useable. all drivers tried with XP with no joy. Have rang HP twice got the phone put down on me twice What to do next?
Dom_ Posted October 14, 2010 Posted October 14, 2010 I've changed my SSID to TKIP encryption and it works fine, seems they struggle with AES (which is rubbish as I need AES!). Still, at least it works until tosh get back to me... 1
Dom_ Posted October 15, 2010 Posted October 15, 2010 I've since changed the wireless mode on the laptops to B/G only, and they now work flawlessly with the AES encryption. still waiting on toshiba to get back to me, but at least everything works for now!
Dom_ Posted February 14, 2011 Posted February 14, 2011 RLTK.zip This driver should work for WPA2 AES.
chazzy2501 Posted February 14, 2011 Posted February 14, 2011 Have you tried these: Ensure Wireless channels are 11 or below. disable WMM.
Dom_ Posted February 14, 2011 Posted February 14, 2011 I had yes, Toshiba confirmed it was a problem with the released version of the Realtek driver, this one works.
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