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Posted

we had a latop that was stolen by a pupil in the school and they took it to the local computer shop to get it formatted and they realised at the shop that it was stolen contacted the school and we got it back but they decieded that they would lock the hard drive i dont know why they did and when they told us the password the person that wrote it down got it wrong

 

and now we cannot get on the laptop anyone got any ideas on how to remove the harddrive lock

 

:mad:

Posted
we had a latop that was stolen by a pupil in the school and they took it to the local computer shop to get it formatted and they realised at the shop that it was stolen contacted the school and we got it back but they decieded that they would lock the hard drive i dont know why they did and when they told us the password the person that wrote it down got it wrong

 

and now we cannot get on the laptop anyone got any ideas on how to remove the harddrive lock

 

:mad:

 

have you tried going back to the computer shop as surely they have a record or something ?

Posted

Try Killdisk and see what happens.

 

What did they do about the student?

 

@simon, they provided the password but wrote it down wrong when it was set :doh:

Posted

There's a program here which claims to unlock hard drives:

 

HDD Unlock - Overview

 

Unfortunately they want you to pay for each unlock and you will still lose the data from the drive. As far as I know, you can't recover the data without the password once the drive's been locked in firmware.

Posted

Ive just installed a Dell with one of those locked laptop drives.

 

When i read the documentation it said to boot from the original install disk and that would do a secure erase if the password was lost

Posted

Take the hard disk out and put it in another machine, if you have the same problem on that one then the password is on the disk itself and there is nothing you can do, just get a new hard drive. If the problem remains with the laptop then its a bios boot password, so you should be able to crack / remove it.

 

 

Steve

Posted

thank you for all your help

 

the problem was fixed this morning before i got to work

 

and no one told me that it was goinmg to be looked at

 

thank you to all those that have posted ideas on how to help

Posted
If its a Dell computer give them the asset tag of the computer and they will generate a password that is a backdoor for a better word and will allow you to get in and unlock it and format and re install etc.

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