RM Internet Down?

[JazzFlute]

After troubleshooting internet issues all morning, RM have now released the update below.

 

Is anyone else experiencing the same problem? It seems to be affecting only certain schools. We have one site working perfectly with the same settings, while another site with an identical configuration is having issues.

Just trying to establish whether this is a wider problem or something specific to individual schools.

 

[NickDay85]

Yes. Both of our sites down too.

[chris_uk]

1 hour ago, JazzFlute said:

 

After troubleshooting internet issues all morning, RM have now released the update below.

 

Is anyone else experiencing the same problem? It seems to be affecting only certain schools. We have one site working perfectly with the same settings, while another site with an identical configuration is having issues.

Just trying to establish whether this is a wider problem or something specific to individual schools.

 

Always DNS... 

[NickDay85]

22 minutes ago, chris_uk said:

Always DNS... 

Trust RM to not do this

[NickDay85]

31 minutes ago, NickDay85 said:

Trust RM to not do this

and we're back.

[chris_uk]

1 minute ago, NickDay85 said:

and we're back.

We are on an RM connection, no downtime for us at all today. But we do not use the RM DNS. 

[NickDay85]

Just now, chris_uk said:

We are on an RM connection, no downtime for us at all today. But we do not use the RM DNS. 

Out of interest which DNS resolver do you use?

[tom_newton]

2 minutes ago, NickDay85 said:

Out of interest which DNS resolver do you use?

My preference is always Quad9s - I know they are decent folk, and it blackholes malware. A+.

[NickDay85]

1 minute ago, tom_newton said:

My preference is always Quad9s - I know they are decent folk, and it blackholes malware. A+.

Thanks, Tom. Much appreciated.

[PaddyNewman]

9 hours ago, tom_newton said:

My preference is always Quad9s - I know they are decent folk, and it blackholes malware. A+.

Hopefully ISP DNS or filtering nukes ECH, but I too use quad9 everywhere outside of education, and have been for a long while purely because its clean!

[Mr.Ben]

Just jumping in here to say we use the NCSC's Protective DNS Service. It's free for schools.

[sigma]

14 hours ago, PaddyNewman said:

Hopefully ISP DNS or filtering nukes ECH, but I too use quad9 everywhere outside of education, and have been for a long while purely because its clean!

 

Outside of Education, I have found Rethink DNS https://rethinkdns.com/ "interesting" on my Chinese Android phones.

[NetworkDirector]

Easy solution, use Cloud flare DNS or even host your own. Free aswell

[Boredguy]

14 hours ago, Mr.Ben said:

Just jumping in here to say we use the NCSC's Protective DNS Service. It's free for schools.

Thing is, if you use RM as an ISP, you often can't use another DNS as the firewall is normally configured to block them (and they already have the pDNS configured on their side)

If you have access to the managed firewall you can open up alternative DNS, but if your using their web filtering provision, then that might break.