JazzFlute

I got stung with Aerohive too and just crossed my fingers everything kept working but couldn't see or manage annything!

Hopefully, once they have more information and if the on-premises solution proves to be the best option, they will contact all of the schools they have previously worked with and offer it as a service.

I would have thought that schools that had this installed through CTC would have been contacted by the companies involved, such as Converge, and provided with guidance on the next steps.

That's a lot of pages to look through. Wonder if cloud management does end that some company's will provide a service to move from cloud to On-Prem

Yes for all these reasons too i stick with Desktops and touch wood never have downtime and the laptop teachers have also are the back up if there is a desktop problem and they just wirelessly connect to the screen. This set up being working well for 10+ years.

Cheers for the reply. I was just curious, as it's something I've thought about before. I know of schools that have moved to laptops and later wished they still had desktop PCs in every classroom. For me, desktops are generally more reliable and just get on with the job. Depending on the laptop specification, the amount of wear and tear can be much higher than with desktops, which may mean replacing them sooner. That could potentially offset any savings, although every school is different. My concern is that once you start down that route, the funding may not be available in the future if you decide to switch back, leaving you committed to that way of working. In my experience, I tend to have far more issues with laptops than desktops, and I can see lessons being disrupted more frequently if staff rely solely on laptops rather than having a dedicated desktop machine in the classroom.

Can I ask whether your staff currently have laptops as well as desktop PCs? I'm just wondering, apart from the cost savings, what the benefits are of replacing desktop PCs with laptops. At my school, I can't really see how it would improve things. We have desktop PCs in every classroom, which are fast, reliable, and easy to manage. Every teacher also has a laptop that they use for working at home, PPA time, meetings, and when they are out of the classroom. The way I see it, if a teacher is absent, on a trip, attending training, or out of class for PPA, there is always a networked classroom PC available for whoever is covering the lesson. This means lessons can continue without needing to swap devices around. Perhaps I'm missing something, and there's a good way of making a laptop-only setup work smoothly that I haven't thought of. I'd be interested to hear how you plan to manage it and what benefits they've found in practice. If its purely cost i understand

I would just check you have the latest recommended Software Version for your AP Model and update if required as cannot see any more software updates coming if no one takes them over.

Just updating all AP's to new Software Version and checking warranty/licences as was installed through Connect the Classroom scheme, wondering what happens when current license expires?

I was in the same boat a while ago and spent a lot of time researching and testing different options. In my opinion, CapCut is probably the best solution, although I do understand the frustrations you've mentioned. It may be worth providing staff with some training, as that could help increase confidence and encourage wider adoption. CapCut is already a very popular choice among older pupils, particularly in secondary schools, so using it now would help students develop skills they are likely to encounter and continue using as they progress through their education.

Not got a solution, but I've also "upgraded" the entire site from Windows 11 23H2 to 25H2 and have already found two issues so far: PowerPoint becomes unresponsive or crashes when annotating during presentations. When printing a PDF from Adobe Reader, selecting Printer Properties to change settings such as colour causes Adobe Reader to close completely. Bring back the days when you could run Windows XP for 10 years without having to upgrade every couple of years! 😄

Since upgrading to Office 2024 and using the PowerPoint desktop app, we have experienced issues when staff try to annotate slides in Presentation Mode using PowerPoint's built-in pen tools (not the interactive board software or board pens). Typically, the annotation tools work initially, but after a period of time they either stop responding or freeze completely, preventing any further drawing or writing on the presentation. Occasionally, functionality returns after a short delay, but more often than not PowerPoint has to be force-closed and reopened before annotation will work again. Also the same problem when you use your mouse rather than a pen on the board to annotate. Has anyone else experienced similar issues? We are running: PowerPoint 2024 Desktop App (fully up to date, with no further updates available) Windows 11 version 25H2

Without bringing anyone in, I think I'll just disable 2.4GHz on the APs closest to the two problematic classrooms and see how it goes. I imagine it's going to be a bit of a trial-and-error process. The wireless network was originally installed by professionals as part of the CTC funding project, but we've had issues with these two classrooms from day one. It's probably due to the fact that we have an AP in every classroom, which may be causing interference and overlap in those areas.

I have around 30 APs across the site, and in two classrooms that are quite far apart we were experiencing connectivity issues, with very little signal available in those rooms. As a quick fix, I unplugged the APs in those classrooms. Most devices then connected to the neighbouring APs, which improved things, although we're still seeing a few connectivity problems. Did you disable 2.4GHz on the APs either side of the affected classrooms? If so, how did you determine which APs should have 2.4GHz turned off?

Yeah i done this and just left 2.4GHZ enabled and still same issues. Ill power off router later for a bit then turn it back on lol. Already tried a router restart and still same problems.

Yeah heat is doing funny things to outside cameras and access control but mine are inside facing out and not warm at all. I think an over the air firmware update may be to blame and maybe messed up my 2.4GHZ network/security settings so will look at that first later.

Anyone else had issues with Ring Cameras going offline and wont connect again after a reset. Think it maybe a router issue as both cameras fail to complete setup after 95% but connect to the Ring App ok but fails on joining the Wi-Fi. Router is a Three 5G Home Broadband and all be good for a couple of years until now.

Yes, all students sync from Wonde, but they are not automatically placed into registration groups or classes. You have to create the classes yourself and then move the students into the appropriate "groups", as they call them. To be honest, it's quite disappointing. The initial setup is a fairly sizeable task, and it doesn't end there. Any students who join after you've completed the setup—for example, new starters who arrive after the academic year has begun—must be manually added to the relevant groups. If they aren't, they won't be included when tests are assigned and won't receive any access codes. From previous conversations I've had with them, I get the impression that this isn't something they can automate. It appears to have been an issue ever since the Wonde integration was introduced, so unfortunately it seems to be a limitation that users simply have to work around. I name the classes/groups with a suffix of Academic year at the end for example Year1 2025-2026, otherwise you wont know what class is what if for instance you name then just Yea1, Year2 etc.

I get the feeling it's related to power management, ECO, or sleep settings, where the USB devices are being put to sleep and then failing to wake up properly. I'll have more time tomorrow to go through the logs and investigate further. At the moment, I can only see the issue becoming more widespread, and a number of users are already becoming frustrated with it, which is completely understandable. Until i find the problem I'm going to blame it on Ed Miliband and his Net Zero Policy until i figure it out 🤣

Yes, it's escalating now and is occurring on both 23H2 and 25H2 PCs, so I definitely think a Windows update has caused it. It has happened on two different PCs today. In some cases, the keyboard and mouse start respond again when I unplug them and reconnect them to a different USB port, but other times this does not work. The two methods I listed previously have not resolved the issue so need to look into it further. Are your PC's Asus Prime motherboards like mine?

Great, thanks for updating 👍🏻

Yes i noticed this recently and thought that someone had changed some view/start settings then realised its on everyone i update, I just sigh and go with it but like you it does seem better but not sure why they include it in a security update.

I'll have a look at installing 6.9 as could really do with upgrading the PC its installed on to 25H2 but i couldn't find the installer but will email their support for it

100% didn't work for me as 6.0 needs PowerShell 2.0 and windows 25H2 doesn't have it and now way to enable or reinstall it. ✅ More detail 🔹 Windows 11 23H2 Includes PowerShell 2.0 as an optional feature You can enable it via: Windows Features DISM / PowerShell commands ✅ This is why Net2 Lite works on your 23H2 system 🔹 Windows 11 25H2 (and newer builds) ❌ PowerShell 2.0 is fully removed Not just disabled — the files are gone from the OS Cannot be: Installed Enabled Restored with ZIP or EXE ✅ What this means for you Version PS 2.0 Net2 Lite 6.00 23H2 ✅ Available ✅ Works 25H2 ❌ Removed ❌ Breaks ✅ Final recommendation

My version was 6.0 maybe 6.9 does work? did you encounter any PowerShell errors when installing Net2? as that is what i encountered and no workaround fixed it.