Police Cyber Alarm

[cwuk100]

Hi,

 

We are signed up with Cyber Alert and being told by RPA we need to install a server app and supplier our membership numbers, however there seems to be no server app to download or membership number.... am I missing something or has Police CyberAlert changed? Its seem very confusing

 

Thanks for any information anyone can provide in advance.

[itskdog]

PCA have just replaced their entire system.

 

The collector has not been released yet, and installing it is optional, you just need to be signed up.

 

We received an email from the RPA today asking to make sure we had upgraded to the new system by the end of August, and they specifically included the words "Whilst registration alone satisfies the RPA requirement" when talking about the IP and website scans that are currently available.

 

Just make sure you have the registration certificate and digital badge - we didn't get those when we signed up and that's what you need to prove membership when making a claim. Contact the CyberAlarm support if you don't receive those, as that's the important bit.

[cwuk100]

4 minutes ago, itskdog said:

PCA have just replaced their entire system.

 

The collector has not been released yet, and installing it is optional, you just need to be signed up.

 

We received an email from the RPA today asking to make sure we had upgraded to the new system by the end of August, and they specifically included the words "Whilst registration alone satisfies the RPA requirement" when talking about the IP and website scans that are currently available.

 

Just make sure you have the registration certificate and digital badge - we didn't get those when we signed up and that's what you need to prove membership when making a claim. Contact the CyberAlarm support if you don't receive those, as that's the important bit.

Thank you, thats what I thought and makes much more sense.

[andy_b]

10 minutes ago, itskdog said:

Just make sure you have the registration certificate and digital badge - we didn't get those when we signed up and that's what you need to prove membership when making a claim. Contact the CyberAlarm support if you don't receive those, as that's the important bit.

Hmm, I didn't get any kind of confirmation.

[itskdog]

13 minutes ago, andy_b said:

Hmm, I didn't get any kind of confirmation.

 

That's why I thought I'd mention it, as we had the same thing. If it doesn't exist, I would hope that the more tickets that PCA get about it, the more likely they'll contact the DfE about it to update the RPA's evidence requirements.

[andy_b]

IF only there was some kind of text box to raise my enquiry

 

[Jobos]

1 hour ago, andy_b said:

Hmm, I didn't get any kind of confirmation.

 

Nether did we. 

[JOrdan01070]

Part of the T&Cs 

As we have supplied the URN number and they share this with the DfE I think we should be ok.

[fiza]

I contacted the support desk and got the following reply "Your Police CyberAlarm membership certificate and digital badge will be sent within 2–3 weeks of registration."

[andy_b]

Email has gone to our registered RPA user from [email protected] (even though we are already registered).

[5nowman]

Sorry to jump on.. what is this? our school do not have this... are we doing something wrong?

[itskdog]

On 16/05/2026 at 13:39, 5nowman said:

Sorry to jump on.. what is this? our school do not have this... are we doing something wrong?

Depends on where you get your Cyber Insurance from. If your school is part of the DfE's Risk Protection Arrangement, then it's one of the 4 requirements to be eligible for cover. Otherwise, no need to fret unless your insurance requires it.

[MYK-IT]

Latest RPA Newsletter states that all RPA members must register with the new Police CyberAlarm platform - which satisfies the RPA requirement.