Arbor issues today (13/05) or is it just us?

[Starbug1]

Anyone else get errors such as "This page isn't working" "HTTP ERROR 500" when accessing Arbor, or is it just us?

[itskdog]

Not had any reports here, and the official status page reports no issues: https://status.arbor-education.com/

 

Might be worth reaching out to support - if you're directly supported you can call on the number here: Contact us - How can I get in touch with Arbor's Support Team?

[Jawloms]

No issues here.

[Starbug1]

We only had 1 user reporting it; I got the same error, so immediately reported it and asked on here, however however as soon as I did that, it has started working! So must have been a very temporary glitch.

[mikes]

We are having problems today, was slow in the morning now we are getting "Sorry something is wrong"

[MYK-IT]

12 minutes ago, mikes said:

We are having problems today, was slow in the morning now we are getting "Sorry something is wrong"

 

Yes, same issue here - Arbor are aware etc

[Noxid_w]

Yes it's down for us and the rest of our trust. I've also heard some other schools in the area is having problems. We get:

 

Sorry, something went wrong

Try refreshing the page and starting again. If the problem continues, there are two options depending on your support plan:

• Arbor supported: Press here to send an email to our Support Team using our Contact Us form (the error ID will be added automatically).
• Partner supported: Please get in touch with your Support Partner, and let them know the error ID below.

[JazzFlute]

Latest Update

 

[JazzFlute]

7 minutes ago, JazzFlute said:

Latest Update

 

 

Now Solved