Paxton Paxlock Pro Handle Hardware - reliability

[iSteve]

We have several Paxton PaxLock Pro handles installed across our sites and have experienced repeated failures. In some cases, students have been able to damage the handles relatively easily. For example, a set fitted to a pastoral office door has failed three times after students repeatedly jiggled the handle in frustration, resulting in a “handle stuck” error. On inspection, the internal mechanism was found to be damaged each time.

 

The Paxton marketing describes the handles as ultra-reliable and suitable for high-traffic environments such as schools and commercial buildings. This doesn't seem to the the case.

Are other schools using these handles, and if so, have you experienced similar issues?

 

 

[Synkrox]

Not used them but the idea had been floated to start using them.

(we have loads of traditional Paxton stuff around)

Duly noted and will avoid! Thanks

[Chockster]

We're steadily replacing ours with full net 2 plus maglocks. The cost of the new one is outweighed by the replacements we've needed to do. For light traffic office areas they're fine, but as soon as students get their hands on them they don't last.

[synaesthesia]

Have you spoken to Paxton? Interested in how they have handled (pun sort of intended, sorry) this.

I have also been looking at these recently for any possible retrofits but likely to stick with old fashioned maglocks and paxton readers. I would prefer a robust solution relying on locking the door rather than a bargeable magnet which either rips the door off the frame or the mag off the frame, depending on how well they were fitted

 

[iSteve]

20 minutes ago, synaesthesia said:

Have you spoken to Paxton? Interested in how they have handled (pun sort of intended, sorry) this.

I have also been looking at these recently for any possible retrofits but likely to stick with old fashioned maglocks and paxton readers. I would prefer a robust solution relying on locking the door rather than a bargeable magnet which either rips the door off the frame or the mag off the frame, depending on how well they were fitted

 

I've passed on some feedback.

 

Unfortunately with recent incidents there doesn't seem to be a perfect solution. We've upgraded standard duty mags to heavy duty ones to reduce doors being forced, but as you say, if they are attached to cheap MDF frames then the frame fails.

[RobFuller]

Yeah these things are not robust enough and can echo @iSteve experiance.

Apparently, a new unit is in development that should resolve these issues, but there is nothing concrete yet.

[mdrabble]

we have these on our student toilets for over a year due to vandalism and no issues (touch wood)

[andy_b]

Didn't survive our Primary aged Learners

[Chris_Cook]

We've had 3, 1 failure, another took a lot of faffing to get the lock to fit and work correctly.

 

I wouldn't recommend them for student areas, office only in a school. They do mention somewhere that they aren't intended for high traffic doors.

 

The oldest one (installed during covid) is still going strong and is on one of our IT rooms. The 2 with issues were on staff toilets that the kids wanted to get into.

[mukz]

We had them, although we swapped everything for Net2 plus controllers as the battery swapping became too much for Site for 110 doors.

 

We had issues with the ones whereby the carpenters did not install them properly. Other than that, no issues with them