23h2 weird issue - programs don’t run at login for second login after turn on/reboot

[ass17]

Hi all,

 

looking for some help with a weird issue.

 

windows 22h2 - no issues 

 

windows 23h2 - after turning on the PC, first user logs in, all programs run at login as normal (Sophos, Openshell, windows security etc…), the second login attempt these programs fail to run.

Third attempt and later logins are ok and run all the apps that would normally appear in system tray…

 

it’s nothing to do with fast user switching or PC hibernation as we have these disabled.

 

any help is greatly appreciated, thanks..

[Davit2005]

Only one PC effected, if it is only one any possibility of a rebuild/re-image? Or if the same user delete the profile.

 

Do you use roaming profiles for this user.

 

[ass17]

It’s all our new PCs that have the same image on. We use a single mandatory profile (located on c:\ in a read-only state) for all users and is ok on 22h2 PCs. Something is not quite right on our 23h2 PCs.

 

we don’t customise our images, this was a fresh install, installed some programs, added to domain, then cloned to all new PCs as normal.

 

it just seems strange that it only happens on second login attempt, no other login, doesn’t matter who it is either….

 

 

Edited March 13 by ass17

[rossibIT]

I believe there were some issues with 23H2 that caused a variety of problems. We experienced apps not working and computers resetting, but after deploying the 25H2 image, those issues disappeared.

Regards,
Ross

[ass17]

We have held off 24h2 and 25h2 becuase we had initial issues with UNC hardened paths where people had no access to the netlogon folder etc.. these were DFS shares. Have people had to address issues that appeared in 24h2 and above? 

[thimon]

We’re almost fully 25H2 with no such issues. With 23H2’s EOL fast approaching, maybe best to update? 

[ass17]

That’s what I’m thinking 😂

 

tried to upgrade to 25h2 failed, so fresh install it is, reinstalled base apps and see what happens from there.

[thimon]

Try using the windows update assistant. 

[ass17]

Tried that and the full ISO but failed, so clean install it is..

[ass17]

Just out of interest, has anyone managed or bothered with customising the quick settings panel? Removing cast button, nearby sharing etc… for all users.

[ass17]

Quick update, fresh install 25H2, second login attempt still happens but OpenShell loads this time. No other system tray apps like SophosUI, windows Security, Securus, Smartboard load…. Is it the profile stopping it? It weird how it’s only every the second login attempt on a PC (post turn on/reboot) where there is this issue.

[jthompson]

3 hours ago, ass17 said:

Just out of interest, has anyone managed or bothered with customising the quick settings panel? Removing cast button, nearby sharing etc… for all users.

 

There's not a great deal of control over the quick toggles, but Flight mode and Mobile hotspot can be defunctioned (greyed out): 

 

[ass17]

Issue has now seen resolved.  It was a few keys in the registry in our ntuser.man profile that needed deleting.

\software\Microsoft\Windows\CurrentVersion\Explorer\Sessioninfo

 

windows 22h2 or earlier ignored this key but later windows 23h2 onwards didn’t and honoured it.