Filtering Blocking and Unblocking Request

[JonnyAlpha]

Hi all,

 

I am trying to set up an MS to track the progress of a filter unblock / block request.

I have created the form, which needs to be filled out by the person requesting the change, the school ICT Coord, the DSL / HT and then onto the schools IT Support who are offsite.

How can you have an MS Form that needs to be completed by different parties at different stages?

 

Has anyone done this before and could offer any help.

 

Many thanks

 

 

[machy]

Does it need to be filled out by separate people or just get approved? 

 

if the latter then power automate and the approvals module is probably perfect 

 

 

On Form Submission >  Start Approval (which can be set to multi people having to ok) > Email to 3rd party support 

[Rob_D]

Same machy, we've got a form going into a Power Automate/flow that uses Approvals for the different  sign-offs before going the IT team (we also have it write to a spreadsheet for logging).

Only gotcha we have is that it's used so infrequently these days the flow keeps turning itself off.

[JonnyAlpha]

Trying to set this up now, using ChatGPT to talk me through it!! Wow this is not easy 🙂

[Rob_D]

I think you can ask co-pilot to make you Power Automate flows, or at least get you started.

[NegativeKillDeath]

I will say this about creating flows. Fully flow chart the process you are trying to replicate in Power Automate first. Speak to every person who is involved in the process and don't assume that when person x says they pass it to person y thats what actually happens. Adjusting a flow because "finance still need to process a course that cost £0" is a PITA.

Edited June 25, 2025 by NegativeKillDeath
Spelling

[machy]

Hopefully this shoves you in the right direction 

 

I Just did this for a Proof of concept for you, your needs will need tweaking obvs 

 

 

 

 

 

 

 

[Davit2005]

On 23/06/2025 at 11:27, JonnyAlpha said:

Hi all,

 

I am trying to set up an MS to track the progress of a filter unblock / block request.

I have created the form, which needs to be filled out by the person requesting the change, the school ICT Coord, the DSL / HT and then onto the schools IT Support who are offsite.

How can you have an MS Form that needs to be completed by different parties at different stages?

 

Has anyone done this before and could offer any help.

 

Many thanks

 

 

If you have a Helpdesk system why not use that. It is altogether in one place i.e. request > assigned to person for authorization > assigned to tech to change if agreed > call closed with outcome and/or further info.

Edited June 25, 2025 by Davit2005

[Rob_D]

2 minutes ago, Davit2005 said:

If you have a Helpdesk system why not use that. It is altogether in one place i.e. request > assigned to person for authorization > assigned to tech to change if agreed.

In our case, because we don't want to have to make the DSL and SLT  helpdesk agents.