365 Issues

[Alastairb25]

Hi All,

 

This morning we have a few Students and Staff receiving this :-

 

This is your Office 365 home page—where you can see and access all of your Office 365 apps. If it's empty, it could be that your user license was very recently assigned to you. Wait 10 minutes and refresh this page. If you still don't see any apps, contact your IT department. They can help you get up and running

 

https://portal.office.com/servicestatus

Suggest all ok

 

Anyone else having similar issues?

 

 

Thanks,

Alastair

[MrEprise]

Yes, we are and I can't sign in as an Admin since it thinks I'm a new user with a new license.

[loxford01]

We also have the same issue with 365 apps page empty, licensing error showing. I have just logged a ticket with 365 support and waiting to hear back.

[chrisnewman]

Same problem here.

[Jobos]

Same here but it appears the problem is only with the web version of outlook.

[Noxid_w]

All wings report in. Happening here.

[midweek]

Same for Powerpoint only. Just cleared the browser cache and it's back working again. May just be coincidental timing!

 

EDIT: Scratch that. It's back to not working.

Edited September 24, 2024 by midweek

[loxford01]

Seeing this when any user logs in.

 

Microsoft just added to their service status page:

 

Users may be unable to view or access applications in office.com or Microsoft365.comIssue ID: MO896989Affected services: Microsoft 365 suiteStatus: Service degradationIssue type: IncidentStart time: 24 Sept 2024, 09:27 BSTScope of impactImpact is specific to users who are served through the affected infrastructure.Current status24 Sept 2024, 09:36 BSTWe're reviewing service monitoring telemetry to isolate the root cause and develop a remediation plan.Next update by:Tuesday 24 September 2024 at 11:30 BST

 

Edited September 24, 2024 by loxford01

[robintech]

Ours just refreshes really fast and goes between office.com and https://login.microsoftonline.com/ in a loop

[georgeescott]

Yep, we're having this issues too.

 

If you clear browser cache (or just the Media Foundation data), that seems to be fixing it for us on affected users.

 

[mattfreemens]

Having the same issue. The only sort of fix is by going to outlook.office.com which seemed to open fine and from there you can click on the waffle to access the apps. Looks like office.com home page is definitely broken. We suspected something was going on yesterday afternoon as the toolbar looked different.

[Noxid_w]

Ours just refreshes really fast and goes between office.com and https://login.microsoftonline.com/ in a loop

 

Yes, this is the sort of issue we are experiencing plus the "New to Microsoft" error message

[chrisnewman]

Ours is back to normal now it seems.

[psydii]

This just caught up with me, I'd been fine all morning and suddenly intune is throwing errors "Our services aren't available right now We're working to restore all services as soon as possible. Please check back soon."

 

Others had seen it early.

[free780]

Looks like MS have resolved it.

 

 

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