mattfreemens

We are experiencing the same thing and the Admin Centre health status does say that there are issues that they are investigating. It is also affecting Teams it would seem as a lot of functions are currently not working, such as Class NoteBook and Assignments. Looks like Exchange has just been hit too as we can't send out emails.

Having the same issue. The only sort of fix is by going to outlook.office.com which seemed to open fine and from there you can click on the waffle to access the apps. Looks like office.com home page is definitely broken. We suspected something was going on yesterday afternoon as the toolbar looked different.

An exciting opportunity has arisen at the City of London Freemen’s School to join our IT team as a Senior Support Engineer. We’re looking for someone who will guide the IT support staff to provide excellent support, coaching and training to all our users, as well as taking a lead on developing classroom technologies. You’ll need to have a wide range of administration technical skills with a larger emphasis around an Apple eco-system, with the JamF MDM at the centre. Excellent skills with the Office 365 environment are also highly desirable, especially with Teams and OneNote, along with strong knowledge of Microsoft Windows, AV equipment, interactive screens, cloud services, and supporting infrastructure. We’ll provide both formal and on the job training in more specialist technologies, such as Firewalls, conference facilities, and other bespoke services. You’ll have a key role in supporting the administration of all our systems. Role is full-time, 35 Hours per week, Grade D, salary range between £35,670 - £40,360 School is based in Ashtead, Surrey and part of the City of London Corporation. Applications close on Monday 5th June 2023 Please see following site for more details: https://www.freemens.org/seniorsupportengineer

City of London Freemen’s School Start Date: ASAP Freemen’s are looking to appoint an IT Help Desk Supervisor to lead our IT Help Desk team. You will need some management experience, broad technical skills gained in a support environment, and excellent customer skills. Experience in schools or colleges would be useful. The role is full time (37.5hrs p/week) and a permanent position. Salary £37,000 - £42,000. Despite the name, the school is based in Ashtead, Surrey (next door to Epsom and the M25). For more details, please visit our site vacancies page: https://www.freemens.org/ithelpdesksupervisor Closing date: 20th Feb 2023 Aim for interviews to be held w/c 27th Feb 2023

We use Apple Classroom with our iPads, and we've always had inconsistent issues with it, which is a shame because when it does work, it's great. Our main issue is staff and/or students appearing as being 'Offline'. We're using JamF Pro as our MDM, uploading the data sheets via SFTP into Apple School Manager. A small but significant number of classes encounter the offline issue, which can be either the whole class or half the class. We've checked that bluetooth is on, aeroplane mode is off, that the EDU profiles are installed. Most classes work perfectly all the time. Others work sometimes, then not. Some have never worked. If anyone has any tricks for us to try, I'd love to hear them. Thanks.