IT Services Technician - Winchester, Hampshire Secondary School £23703.00 - £26401.00

[NDunne]

Kings' School Winchester - For further information please see Support Vacancies

We are looking for an enthusiastic and reliable IT Services Technician to join our excellent School IT Services team from June 2023. You will assist the IT Services Manager with the administration and management of the school’s IT service delivery and the delivery of timely IT support.Staff can undertake additional paid morning, lunch and after school duties. We offer 24 days annual leave + bank holidays during first 5 years service, increasing to 27 days + bank holidays after 5 years service.

Job purpose, including main duties and responsibilities:

· To resolve raised tickets effectively, in good time and with details of what is being done to resolve the issue/problem.

· Maintain school MFDs and printers, routine checks for toner (waste) levels and paper.

· To collect empty toner and liaise with our approved recycling provider.

· To maintain a stock level of MFD staples.

· To ensure computers / laptops are operational and functional, checking for missing keyboards/mice, any damaged equipment.

· To assist in the set-up, configuration and installation of new IT equipment.

· To maintain classroom audio setups, interactive display screens and laptop docking stations.

· To manage the daily loaning out of IT equipment to staff and students, such as student loan laptops and recording these loans.

· To assist staff and students with password resets.

· To assist staff and students with any online resource access.

· To maintain and update the IT asset register and apply school asset tags to any new IT equipment.

· To maintain our stock level of peripherals, such as keyboards, mice and headphones.

· To assist with hall assemblies where projector and sound setup is required.

· To arrange collection of end-of-life IT equipment with our approved recycling provider.

· To maintain several laptop trolleys located around the school and ensure these are being charged correctly.