RM Network Admin Access

[Throwaway22]

Hello,

 

Last week I started at a school as an IT Technician. I have been told by the network administrator that due to the way the RM network is set up there is no option to allow an Admin login box to pop up when trying to change settings on a PC such as sound or display settings when logged into a normal user account. When trying to change these settings a dialog box pops up notifying the user to contact the systems administrator. I am finding that i cannot fix very simple issues because of this, and i'm being told theres no way to have the admin box pop up. Surely he can give me the right level of permissions on my user account then enable an admin dialog box to pop up on other peoples accounts so i can change their settings. It defeats me why a network administrator would not allow an IT technician to be able to change these settings, but this guy apparently likes to hold his cards close to his chest.

 

Does anyone else use an RM network regularly and know if this is true. I have been told by external people that this surely can't be true but would like someone who uses an RM network regularly to tell me whether this is correct.

 

Thanks

[Scifigirl]

From what i remember RM networks do not have UAC so you have to log on as an administrator to do things - although he can delegate roles out to you depending on whats needed

[Norphy]

There is no technical reason for a UAC elevation prompt to be disabled for standard users on an RM CC4 machine. The last trust that I worked for used CC4 until the techs and I ripped the damn thing out and put something more industry standard in there, and we allowed elevation prompts. As you say, it made life easier for everyone. Elevation prompts are allowed by default with a standard user, and this must have been deliberately disabled.

 

However, just because there is no technical reason, that doesn't mean that the policy isn't there for another reason although I damned if I can see what it is. It's most likely that it's a case of "This is how things have always been done, therefore it's how things will always be done as well".

[psydii]

If the school is happy with how things are, then you need to become happy with it too or look for another post.

 

CC4 traces its philosophical roots back to the way Schools' IT was done in mid to late 1990's, being designed and built by the people who defined that era for IT in schools.

 

Many schools view IT as almost a single purpose tool, and the changes that have come about through mobile and cloud computing serve no critical function to their purpose of delivering education safely to students. If you are working in a place like that but want to develop an IT career, you may need to move on pretty quickly. Build transferable skills - organization, documentation, a customer service focus and take them somewhere you can work with a less customized/restricted environment.

 

On the other hand, they may hate their current set up and perhaps there is scope for change. You may have to navigate your boss with care in this case, from what you have said I infer that they are at peace with "how things are done", and rocking the boat is a course of action that comes with considerable risk and requires careful consideration.

[HarryMonkey]

I'm sure there was an option in the RMMC to turn off UAC. Maybe I'm mis remembering. 20 odd years of using RM and then a couple of not and it soon goes out of the head!!