Impero User Accept Prompt for Remote Control

[TriggerHappyUK]

Hi All,

 

Hopefully, this is a quick one.

We use Impero across the site here. Is there a way for Impero to prompt the user of the remote computer to accept remote connection from someone connecting via the console?

I've had a look but cannot find the 'checkbox' :-)

 

Cheers,

 

C

[LH_1]

Not sure if this is exactly what you're looking to do, but this should hopefully cover it: https://impero.freshdesk.com/en/support/solutions/articles/44001042401-how-do-i-configure-impero-so-that-console-users-cannot-view-the-screen-of-staff-members-

 

I recently worked with a school to apply this setting for 'Staff'.

[OLPTech]

Just in case their old support website stops working, this is the new link https://support.imperosoftware.com/hc/en-gb/articles/10590269185683-How-do-I-configure-Impero-so-that-console-users-cannot-view-the-screen-of-staff-members-

[TriggerHappyUK]

Thank you all for your help. We found out where it's set: