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Posted

Hello All,

 

We are staying with SIMS for the foreseeable future and i am looking to renew our SIMS Support contract. Who have you used that I would be worth talking to? We are Leeds based so know the local companies but looking to check i am not missing a trick with any of the bigger players. The support would be for 12 Academies (Primary, Secondary and Post 16).

 

Many thanks

Posted
We use ESS (Education Systems Support). They've always been great.

Well, I'm very surprised there isn't a problem here between ESS (Education Systems Support) and ESS (Education Software Solutions) regarding company names and toe stepping!

Posted
Well, I'm very surprised there isn't a problem here between ESS (Education Systems Support) and ESS (Education Software Solutions) regarding company names and toe stepping!

 

 

ESS (Education Systems Support) were around way before Capita decided to switch names. It does make it very confusing though!

Posted
We use ESS (Education Systems Support). They've always been great.

 

certainly does confuse it. bet they get loads of calls that are not meant for them. thanks for the name though. i hadn't heard of them.

Posted (edited)

https://www.pennineeducation.co.uk/

 

we use for entire trust

 

very good service

 

they always answer the phone and do remote or onsite work

 

actual humans too

 

had them in for staff training for admin and they comented that the training was great and not full of jargon so thats a win when you have complete biffs

Edited by round2it

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