£20 to ensure (?) a monitor is 'ready to use'

[mikeprice]

found a discussion on this on another (non IT) forum

 

 

Personally I have had very few monitors fail out-of-the box

Unless it is damage in transit - and that would happen anyway

 

but what do you lot think - would it be worth paying an extra £20 to have it tested before delivery?

 

 

sounds like a rip off to me but what do I know:rolleyes:

[admars]

i remember years ago some shops, maybe Aria used to offer a pixel check for a certain amount, as there was some rule on whether a dead pixel was "ok" or not, i.e. if it was near the edge of the screen, that was acceptable, in the middle that would be elligable for replacement. if you paid for the service you knew you'd get one no dead pixels.

 

I remember a colleague getting very irate talking to dead as his fancy new dell monitor had one, and the call centre person basically said " you can return it at your cost for a replacement if you're not satisfied, the replacement may not have any dead pixels, or could have one slightly more toward the inside of the screen, but still acceptable" so he kept it.

is it still an issue? Can't remember last time I saw a dead pixel on a screen?

that above does seem like a bit of a gullibility tax, but i guess it depends if it's refurb? but then why not put the price up on the refurbs in excellent condition, rather than suggesting ppl gamble

 

Very disappointing of the shop, as anything you buy online should just work out the box.

Edited November 10, 2021 by admars

[MatthewL]

Absolute rip off, one of them additional services companies like to offer to get some coin in, will always be some who take it.

[mavhc]

Depends if your monitor is £600 or not

[free780]

We can’t forget the £900 apple monitor stand that looked like a cheese grater.

[JordanT91]

There's nothing worse than buying an expensive new monitor and it arriving with 5 dead pixels. Under most warranties, 5 is the maximum allowed so you're out of luck.

 

That said, I personally wouldn't pay for this service.

[jthompson]

I'll do it for £18.99 + p&p.

[Norphy]

I've not seen a dead pixel on a TFT in a very long time. Obviously not saying that it's impossible to get one, but manufacturing processes seem to have improved to the point where this isn't necessary imo.

[synaesthesia]

There's nothing worse than buying an expensive new monitor and it arriving with 5 dead pixels. Under most warranties, 5 is the maximum allowed so you're out of luck.

 

That said, I personally wouldn't pay for this service.

 

From a personal standpoint, 1 is defective enough to return under sale of goods act (or modern equivalent) - in fact it doesn't need any fault at all.

[slugshead]

If a monitor is DOA, just send it back. This just reads as a scam to me

[Norphy]

If they could somehow properly colour calibrate it then that might be worth the £20 but I don't think they'd be able to do that without your computer, surely?

[hardtailstar]

They seem to offer it on a range of products that are new and refurbished so its maybe just the 'we are doing extra' customer service.

[HTCPCP]

For higher end monitors (especially if you are a semi-competitive gamer/media editor), I can see the pixel check being useful, however for most cases, then it's a rip off. And for screens that do show defective pixels - they go back onto the shelf?

[mavhc]

You could calibrate the colour and give the buyer a calibration file to install