TwistedHelixis Posted May 28, 2021 Posted May 28, 2021 just wondered if there are any remote access solutions that are price based on clients being accessed rather than the amount of users. Basically I have about 8 staff members (could change) that need to access one or two computers remotely, obvioulsy if we got something like TeamViewer this would cost a fortune as its based on user count. BTW we have remote desktop disabled on all devices and I dont want a VPN.
markberry Posted May 28, 2021 Posted May 28, 2021 Can you enable RDS? We have RDS servers in the building and staff/students can login to these remotley. It's also possible to redirect the connection for staff to their personal machine in the building. You can license this per device or per user and is fairly cheap under the schools EES agreement.
localzuk Posted May 28, 2021 Posted May 28, 2021 Not strictly device only, but much cheaper than TeamViewer - Zoho Assist. You'd pay for 8 technicians I think, plus 1 batch of unattended PCs. So, about £80 a month for it.
Arthur Posted May 28, 2021 Posted May 28, 2021 (edited) I was quoted the prices below for ConnectWise Control Access from their UK reseller (e92plus). www.connectwise.com/platform/pricing/control/compare [b]Standard[/b]: £342.35 per user/year [b]Premium[/b]: £440.15 per user/year Edited May 28, 2021 by Arthur
markberry Posted May 28, 2021 Posted May 28, 2021 Or something like RealVNC. They do a free version for non-commercial use (not sure if they class education as commercial or not!). The paid version is only about £25 for the year.
localzuk Posted May 28, 2021 Posted May 28, 2021 Or something like RealVNC. They do a free version for non-commercial use (not sure if they class education as commercial or not!). The paid version is only about £25 for the year. VNC? Over the internet? That gives me shudders. 8 character password with no lockout limit for brute forcing attacks.
markberry Posted May 28, 2021 Posted May 28, 2021 Or something like RealVNC. They do a free version for non-commercial use (not sure if they class education as commercial or not!). The paid version is only about £25 for the year. They also do an education version. Not sure how that differs in cost: https://www.realvnc.com/en/discover/remote-access-education/
markberry Posted May 28, 2021 Posted May 28, 2021 VNC? Over the internet? That gives me shudders. 8 character password with no lockout limit for brute forcing attacks. Yeah, I wouldn't use it personally but he's wanting cheap options. You go cheap, you've got to weigh up cost vs risk!
markberry Posted May 28, 2021 Posted May 28, 2021 VNC? Over the internet? That gives me shudders. 8 character password with no lockout limit for brute forcing attacks. Although it looks like it uses multi-factor authentication in VNC Connect.
localzuk Posted May 28, 2021 Posted May 28, 2021 Apparently Google Chrome Remote Desktop can be used to do this for free. 1
dhicks Posted May 28, 2021 Posted May 28, 2021 just wondered if there are any remote access solutions that are price based on clients being accessed rather than the amount of users. We use Ericom's AccessNow, now seemingly re-branded / grouped into their "Connect" product: https://www.ericom.com/ericom-connect/ This is licensed by concurrent users, we have a 30-seat license that covers us for all our staff's remote desktop usage. Client access is simpyl via a web browser, so no client install needed for the user.
robyholmes Posted May 28, 2021 Posted May 28, 2021 Do they need access to these exact machines? Or would a Azure VM work with a VPN from Azure back to your site. That way you can use Azure MFA and all it's security to protect your network and the VM.
achedgy Posted May 28, 2021 Posted May 28, 2021 Take a look at Splashtop Business, you pay per client you connect to (if i remember the lowest tier is like 25 computers) but it's cheap, reliable, works well and you can have as many technician accounts as you want to connect to them.
jamesbmarshall Posted May 28, 2021 Posted May 28, 2021 Do they need access to these exact machines? Or would a Azure VM work with a VPN from Azure back to your site. That way you can use Azure MFA and all it's security to protect your network and the VM. Something like Windows Virtual Desktop might be able to help here, too. Just in case you're interested in learning about how: Deliver remote desktops and apps from Azure with Windows Virtual Desktop - Learn | Microsoft Docs.
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