Phone systems [What do you use, and how do you rate it]

[Edu-IT]

I think that’s a con and I wouldn’t use any service that does.

[speakercon]

I've setup freepbx previously and have nothing but good things to say about it, but I have a new installation coming up and I'm going to go with 3CX this time. I'm currently debating having the server on prem or hosting via 3cx directly or Azure.

[chinesewhispers]

Just got a test handset in for this, but struggling to get it connected to the server. We use Smoothwall, don't suppose anyone has any gotchas to highlight?

 

Gamma Horizon here, no problems to report

Only thing I don't like about it is the night service option - I have to change office hours on a schedule and the interface is a little poor in that regard. Shame there wasn't just a night service button.

Polycom phones too

[Rob_D]

Just got a test handset in for this, but struggling to get it connected to the server. We use Smoothwall, don't suppose anyone has any gotchas to highlight?

You've set up all the port forwarding as per this guide?

https://thisisfocusgroup.co.uk/downloads/Network%20Configuration%20Guidelines_v6.pdf[TABLE=width: 1410]

[/TABLE]

[slugshead]

Yealkink handsets and BT's hosted voice, through a reseller. Been bombproof

 

3CX for on prem weird SIP stuff for integration purposes (alarms etc)

[Icarus94]

+1 for 3CX been using it for a couple of years now. Pretty straight forward to use and configure.