xp shuts down under all but one profile

[popularITguy]

I have a a machine in an office that when you log in using all but the secretary's profile, it shuts down. I can log in with hers and the machine works fine. It also shuts down when I log in locally. Her permissions are limited.

 

Any ideas?

[conehead]

I assume you have the PC on a domain? If you log on with an account not already on that PC does it create a useable profile from your current default one. I would be reaching for the delprof.exe as my weapon of choice.

[popularITguy]

I have isolated it to the Administrators group on the network. However, this problem is isolated to the one machine. There isn't a problem over the network as a whole. So obviously this machine has a problem. There was an msconfig utility run recently, and the screen that pops up after keeps popping up even after you check the box not to.

[SYNACK]

Once it has booted into a privileged account that will not kick you out you could have a look in the event log to see whether Windows is shutting down for any particular reason that is logged, maybe a failed update that tries to finish installing when it has admin rights.

[popularITguy]

The error that is logged is in the Service Control Manager. Any suggestions?

[elsiegee40]

Hmm.... what happens in Safe Mode?

[popularITguy]

In safe mode, you can log on as an admin user and it doesn't record an error in the log.

[hoocmee]

did it start shutting down after the msconfig operation?

maybe try a system restore to a point before that.

[popularITguy]

No, it didn't. I am not really sure what the problem is, but I am trying to avoid a reload.