hp 6720s wireless

[chrbb]

Got 6 of these in a trolley, latest intel drivers, set to start at bootup, windows configures etc but will not let a domain user logon even with a cached profile as the wireless doesn't seem to be picking up an ip address. If you logon as local administrator then log off and back on as a domain user it's fine. At the moment I've set them up with static addresses - any ideas?

[chrbb]

Well a static address made no difference, if a new user logs on I get the domain not available window, but if I log on using local user then log back on as new user it will let me log on! The laptop isn't connecting to the network until a user is logged on, but i don't know why.

this isn't happening on any other laptops in school.

[mullet_man]

I find JUST installing the drivers from Intel website and not the bloat software, and using XP to manage to wireless, and static IPs seem to work no problems (only problem we do have is an inability to install managed software at startup)

 

Although this is using non-HP laptops, but seems to work on intel chips no probs.

Edited June 3, 2008 by mullet_man

[antoeknee]

I've just rolled some of these out to staff and found that removing the HP wireless software was the best option. All are set to use dynamic addressing and wireless works fine.

[chrbb]

I haven't installed the wireless assistant, when I installed XP I just installed the drivers. It's now driving me mad!

[SYNACK]

Make sure that only the standard protocols are enabled on the wireless adapter in properties, TCP/IP, Client for Microsoft Networks, File and printer sharing. I ahd problems with a batch of laptops that had protocols like AGEIS and other random junk that stopped people from logging in until I killed it along with the extra wireless software junk from intel.

[Oops_my_bad]

Please let us know how you get on with these - im after getting 100+, if they can't do pre-logon wireless (like all centrino's should when used with WZC) then they'll be pretty useless!

[Michael]

Got 6 of these in a trolley, latest intel drivers, set to start at bootup, windows configures etc but will not let a domain user logon even with a cached profile as the wireless doesn't seem to be picking up an ip address. If you logon as local administrator then log off and back on as a domain user it's fine. At the moment I've set them up with static addresses - any ideas?

 

When you logon locally, if you do an ipconfig /all from a command prompt, is the IP configuration correct or has it been allocated a 169.x.x.x address? If you plug in the laptop via ethernet, does it get an IP ok? This will confirm whether DHCP on the server and client is working ok.

 

Presumably you've tested other laptops with the same Access Point? I would also work with just the Intel drivers and let XP manage wireless for you. It is very robust in my experience.

[chrbb]

I'm using windows to manage the connection, nothing other than standard protocols, static ip address now rather than dynamic - guess what? Still will not let a new user logon!

Cached logons are ok, so for the moment as I've only got 6 I've logged on as each class (12) on each laptop and as soon as the laptop is logged on using cached profiles the wireless kicks in and mapped drives are available. If I try to logon as a new user I get the 'Domain is not available' but if I logon as a cached user then log off i can then logon as a new user. The wireless is on at startup, other laptops using the same access point are fine.

Ran out of patience with them last week so am leaving them for a while and will have another go in a few weeks.

[Oops_my_bad]

What's the exact HP part number of the unit you've got? I can check to make sure it is capable of pre-connecting before logon

 

Also did you build an XP/vista image from scratch for them or are you using build that it shipped with?

[Michael]

If you plug the laptop in via Ethernet, can you logon as a new user this way?

 

Could you check what channel this Access Point is using? Do you have another Access Point in a different location to try? And could you try temporarily disabling the Intel wireless and install a PCMCIA wireless adapter and see if you have the same problem?

 

It seems to me the problems are being caused because the laptops are not getting an IP in time, so roaming profiles or new users cannot logon.

 

If you leave a laptop turned on for 5 minutes (which is plenty of time to get an IP) does the problem of logging on as a new user still happen?

[chrbb]

It seems to me the problems are being caused because the laptops are not getting an IP in time, so roaming profiles or new users cannot logon.

 

I've given them static ip addresses now, problem still exists.

 

What's the exact HP part number of the unit you've got? I can check to make sure it is capable of pre-connecting before logon

 

I'll post it tommorrow, they came preinstalled with vista I used the xp downgrade and drivers that HP supplied me with, I don't use imaging we don't have enough money or infact enough computers to justify the cost!

[chrbb]

Right narrowed it down a bit, three wireless access points in school, channels 1, 6 and 11.

The hp laptops will allow new users to logon at the two older access points channels 1 and 6, but not at the new access point.

Other laptops in school are not affected, and can use any access point.

 

The old access points are buffalo wzr-g300n

the new one wzr2-g300n.

[chrbb]

Anyone have suggestions for solutions to this?

 

HP laptop intel wireless 3945abg will not connect to the newer buffalo access point pre logon, therefore a new user gets the 'domain not availble etc' however, will connect for new user to 2 older buffalo access points. Other laptops in school not affected.

 

Hp laptop able to connect to wireless post logon, I've used netstumbler and turned off access points to check.

 

The newer access point is set o channel 11 the others are 1 and 6.

 

I'm sure it's going to be something simple I've missed but what?

[dmorex]

Hi

 

had exactly the same problem at my school

 

turned out that it wasnt the access points or the laptops - it was the switches

 

we are using hp 2510-48 switches with hp 530 access points

 

this was causing the problem you describe above - but plug an older access point into the switch and it works fine.

 

the latest update to the switch solved this problem.

 

i would look there myself

 

Daniel

[Michael]

The newer access point is set to channel 11 the others are 1 and 6.

 

If the APs are far enough apart or seperated with thick walls, try re-configuring the newer AP with either channel 1 or 6 also. In Europe most APs will go upto channel 13 (which can cause problems) as some drivers cannot see or use channel 12 or 13.

 

If the newer AP works on say channel 6, try switching one of the older APs to channel 11 and see if the problem still exists.

[Gatt]

Sounds very much like the wireless isn;t connecting until you have logged on frst..

There should be an option somewhere to allow the wireless to connect from the CAD screen.

 

This might be of help - Wireless connection before logging on? - HardwareCentral Forums

[ZubZero]

If your wireless network is protected by a radius server you need to give the computer object access trough active directory.

 

We have the same "issue" here, if the computer is not a part of a our wireless group in AD then it wont be able to get an IP from the wireless network. Unless a user who is a member of the wireless group logs on with a cached profile or while connected to the cabled network.

 

Edit: Have you tried the "Wait for network" policy?