Minecraft for Education blank log-in screen

[AlexM]

Hi all,

 

Have an issue on several machines where the log-in pop-up window is blank. This is running on a school network and it does work fine on the Macs and one PC. I have tried all ways to get around this but still no luck - it's almost like the window just hangs. System details of an affected / test machine are:

 

Host Name: LGR-OFFICE

OS Name: Microsoft Windows 10 Pro

OS Version: 10.0.16299 N/A Build 16299

OS Manufacturer: Microsoft Corporation

OS Configuration: Member Workstation

OS Build Type: Multiprocessor Free

Original Install Date: 13/03/2018, 09:38:22

System Boot Time: 05/06/2019, 17:06:37

System Manufacturer: LENOVO

System Model: 10DU000SUK

System Type: x64-based PC

Processor(s): 1 Processor(s) Installed.

[01]: Intel64 Family 6 Model 60 Stepping 3 GenuineIntel ~2901 Mhz

BIOS Version: LENOVO FCKT72AUS, 04/08/2015

Windows Directory: C:\WINDOWS

System Directory: C:\WINDOWS\system32

Boot Device: \Device\HarddiskVolume1

System Locale: en-gb;English (United Kingdom)

Input Locale: en-gb;English (United Kingdom)

Time Zone: (UTC+00:00) Dublin, Edinburgh, Lisbon, London

Total Physical Memory: 4,009 MB

Available Physical Memory: 1,351 MB

Virtual Memory: Max Size: 4,713 MB

Virtual Memory: Available: 1,522 MB

Virtual Memory: In Use: 3,191 MB

 

Any ideas?

[AlexM]

Turns out it was a legacy Group Policy which forced IE11 to be used to open web documents in Internet Options. Changing this resolved the issue.