[sims] Urgent issue

[Primus]

Hi all, following our upgrade to Windows 10 we're seeing lots of errors on clients - most client PCs cannot login and get error 7326-5979-8000 which I cannot find on Capita's website.

 

A few PCs can log in and there's no discernible difference between them and those that can't.

 

Anyone seen this error before or have any ideas? Full error output below.

 

 

7326-5979-8000

Parameter is not valid.

at SIMS.UserInterfaces.MainContainer..ctor(ParameterlessDelegate splashScreenClose, String autoStartMenuItemPath)

at SIMS.UserInterfaces.DefaultEntryPoint.Main(String[] commandLineArguments)

Pulsar

-2147024809

[Accura2k7]

Generally i would say check .net is installed, and check the connect.ini file is correct.

[Primus]

Yeah both are right - like I say there's no difference between PCs that work and PCs that don't.

[Rawns]

Rename one of the SIMS .net folders to .OLD and try a clean reinstall via SOLUS?

[Primus]

Tried that - sadly no dice.

[Esteban_Child_of_the_Sun]

Is there any more detail in the Windows application logs?

[Primus]

I can look - specifically where?

[Esteban_Child_of_the_Sun]

"Event viewer | Windows Logs | Application Logs" then go to the time you last ran it Edited August 23, 2018 by Esteban_Child_of_the_Sun

[Primus]

No errors sadly.

[PD1279]

Don't shoot me but have you tried disabling Anti-Virus as we had major issues after moving to Windows 10 with McAfee

[Primus]

I'm looking at antivirus but they all have the same and some work (granted only a small number).

[PD1279]

Yes, but just disable it on one of them (and McAfee Access Protection) to rule it out.

We have to disable the whole suite just so SOLUS3 can update the clients - MAD

[Primus]

We never got to the bottom of this - some machines it was working, some wouldn't. We had to go back to an image we had from a week or two back and that's worked so no clue what was causing this as the difference between the two images was very very minimal.