Jump to content

Recommended Posts

Posted

Title: Field Engineer (2nd Line)/ Area Manager (3rd Line)

Salary range: £25,000 - £33,000

Location: Oxfordshire

Type: Perm

 

GreatFind Recruitment are currently searching for a Field Engineer (2nd Line) (For candidates with 3rd Line support Experience will be considered for Area Manager role) to join a reputable education group to support their academies in the Oxford area.

 

Duties and responsibilities

· Remote support for servers, databases, wireless systems and networks across various sites

· Managing a service desk and ensuring timely responses to any arising queries

· Installing and maintaining education software across user sites such as Office 365 Suite

· Desktop support for Windows 7 and Windows 10

· On-site installation of hardware and peripherals according to specific site requirements

· Scheduled site visits to perform audits, licence checks and routine back-ups

· Taking part in new project implementation to suit unique requirements for schools

 

 

Personal Qualifications and experience

· Good knowledge of Windows Server 2012, Active Directory, Group Policy and DHCP

· Knowledge of helpdesk functions; ticket management, reporting and documentation

· Hands-on experience of dealing with 1st line and 2nd line support queries

· Further knowledge of Apple Mac OS X would be an advantage

· Industry experience within a Managed Service Provider

· SharePoint, Server Hosting (specifically VMware & Hyper-V) and Cisco IOS would be a bonus

· Experience of ITIL frameworks and principles

· IT related degree and relevant industry qualifications

 

Does this sound like you? Do you possess some of the above knowledge and experience?

 

GreatFind Recruitment welcome your application today and invite you to submit your CV and covering letter as an application for this role. Whether you are a 2nd Line Support Engineer or someone with 3rd Line experience - we would like to hear from you.

Our client is offering salaries ranging from at £25,000 for the 2nd Line Field Engineer position, and up to £33,000 for staff with strong 3rd Line support experience within education sector, who will be considered for the Area Manager position.

 

About GreatFind Recruitment

We specialise on IT Channel recruitment, especially in education sector. We work on different job level vacancies from graduate jobs to 3rd line Technicians, and in various departments including IT, sales and marketing, and operations.

We’ve worked in the IT channel for nearly 20 years. We deliver a consultative, personal service to our candidates and clients, and we won’t rest until everyone is happy.

 

 

To Apply please send your CV to [email protected]

 

Please feel free to contact me for any additional information.

 

Ravi Patel

GreatFind Recruitment

 

Tel - 020 3318 2128

Out of hours - 07904 015757

Email - [email protected]

 

@greatFind we have a number of 1st / 2nd / 3rd Line, Project Engineering and IT Manager roles available within the Education / Corporate Technology sector - contact us for a full list of available job opportunities

 

 

For our latest vacancies visit - http://www.greatfindrecruitment.com

 

Follow us on all Social Media Channels -

https://www.linkedin.com/company/greatfind-recruitment/

https://www.facebook.com/GreatFindRecruitment/

https://twitter.com/greatfind_ravi

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now



×
×
  • Create New...