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Posted

Our HT has asked us to have a look at different MIS' to replace our SIMS install. He is especially interested in the Arbor MIS, and I wonder if anyone has any opinions or experience with it that they would mind sharing either on here or via PM.

 

TIA

Posted
We are currently migrating 4 schools from SIMS to Arbor. two are going live after Christmas and two at the Feb 1/2 term. I will be happy to talk to you in a few weeks about how the first two went. My general impressions pre migration are positive.
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Posted
Currently we are on Progresso, but I saw a demo of Arbor at a local school earlier this year. Like all MIS, some in the school liked it more than others. I also looked at a few other MIS briefly and felt SchooPod was a good one to compare with Arbor. In truth, it would make sense to look at requirements first. Is there a reason the HT has focused on Arbor?
Posted
Everything I've seen has been about state funded schools, but I guess Arbor would be able to clarify - what are the key functional differences you are looking for? Arbor have a payments module, but I doubt it has the breadth of FMS. One other product I did look at was iSAMS which has is very much built for independents but also is more active pursuing the state sector nowadays.
Posted

One of our schools introduced us to it. We ( as IT professionals) thought it looked fantastic - just the type of thing we’d build.

 

We wanted a school prospective though so arranged a demo for a headteacher - who was blown away but it. The original school have been using a year after converting from SIMS and wouldn’t ever go back.

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Posted

From what I’ve heard, it’s great for producing reports, however for actual day-to-day data input etc it is laborious and not user friendly. The support isn’t that great either.

 

I know of a school that has migrated back to sims from arbor after just one year

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Posted

We've been using Arbor for a few months now and it seems to do the job well. We were previously using Facility. Staff love how easy it is to use. Report building has been a bit of a challenge for us - just doesn't go as far in depth as what Facility did, but we did have it completely customised!!

 

Only downside is their support is lacking. Even when I've had a serious issue and needed to speak to someone right away I've been told I have to "wait for support to call me back" (Which once took 3 days....)

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Posted (edited)

Hello all,

 

I'm Jay Ashcroft and I'm responsible for School Success here at Arbor. Let me jump straight in:

 

Our focus at Arbor to date has been on state-funded schools and Multi-Academy Trusts. We don't actively focus on the Independent sector I'm afraid.

 

It's disappointing to hear that our customer support has been a downside. We set ourselves very high standards at Arbor and I'd really like to hear more about your experience so far so we can learn and improve.

 

All the best,

 

Jay

Edited by elsiegee40
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Posted
We are currently migrating 4 schools from SIMS to Arbor. two are going live after Christmas and two at the Feb 1/2 term. I will be happy to talk to you in a few weeks about how the first two went. My general impressions pre migration are positive.

 

Be interested to hear your view on the migration. When it was first lauched they were offering a seamless hands-off migration using only a RasPi, though I suspect for a more complete migration there would need to be a more intense process.

Posted
I have some experience with Arbor, however it was in FE colleges setting in Saudi Arabia, where I managed the implementation of Arbor across 5 colleges, It have some powerful features and is very user friendly. Some elements of our system were bespoke; however standard system is quite good as well.
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Posted
I have some experience with Arbor, however it was in FE colleges setting in Saudi Arabia, where I managed the implementation of Arbor across 5 colleges, It have some powerful features and is very user friendly. Some elements of our system were bespoke; however standard system is quite good as well.

Laureate?

 

:welcome: to EduGeek. I was based in Jeddah for a long time.

Posted
Laureate?

 

:welcome: to EduGeek. I was based in Jeddah for a long time.

 

Hi Vik, We know each other, I worked in Khobar @ Interserve, now back in Manchester.

Posted
is this still the case ?

 

It would be odd not to support sixth form when it was used for FE with vocational colleges. More clarity needed on ‘support’.

Posted
It would be odd not to support sixth form when it was used for FE with vocational colleges. More clarity needed on ‘support’.

 

We do support sixth form. Whether it is the right option for your own institution is a deeper question. The requirements of what a secondary / FE institution want from an MIS can vary hugely from institution to institution. Your best option would be to arrange a demo with one of our Partnership Managers to see it in action for yourself. All of our Partnership Team here at Arbor are former school leaders or teachers, so there's no hard sell. If you take a look and it's not for you then that's no problem!

 

If you want to DM me I can get someone to arrange a demo for you or you can head over to the website and request one.

  • 1 month later...
Posted
We are currently migrating 4 schools from SIMS to Arbor. two are going live after Christmas and two at the Feb 1/2 term. I will be happy to talk to you in a few weeks about how the first two went. My general impressions pre migration are positive.

 

Would be interested to hear how it went and is going post-migration.

Posted
Me too. I know one local school that started with Arbor, so didn't go through a migration, any migration feedback and day-to-day usage feedback will be really useful.

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