nicholab Posted June 30, 2017 Posted June 30, 2017 Who does your SIMS support and why not Capita as it cost you more what are the befits? Do you get more training days and consultancy included with your support contact? Or is there a Capita cost that I am missing? Which company can quote for SIMS support in the Birmingham area?
bobsmith Posted June 30, 2017 Posted June 30, 2017 Link2ICT - SIMS <- click here haven't these guys been around forever up there?
RichCowell Posted June 30, 2017 Posted June 30, 2017 School ICT Services for us - we've saved £5,500 p.a. on SIMS Support, and have an infinitely better service for it too! Can't recommend them highly enough. They work nationally too. School ICT Services - MIS and SIMS Support for Schools
nicholab Posted July 1, 2017 Author Posted July 1, 2017 School ICT Services for us - we've saved £5,500 p.a. on SIMS Support, and have an infinitely better service for it too! Can't recommend them highly enough. They work nationally too. School ICT Services - MIS and SIMS Support for Schools How have you save £5k as I thought support was included in your yearly sims license. I trying to find the sims support charge but can't. Which is at least £9k per school?
RichCowell Posted July 1, 2017 Posted July 1, 2017 (edited) We were tied in with the LEA originally, then saved that much when we switched. They were a heck of a lot cheaper anyway, then they claim back that support element from Capita and give you that back too... They were all ex LEA SIMS Support I believe too... Edited July 1, 2017 by RichCowell
JonThompson Posted July 1, 2017 Posted July 1, 2017 We use a local company called ESS. (https://www.ess.limited) They are all former members of the LAs support team who we used to use before they all left the LA and set up on there own. Well worth the money and they've just gained Capita accreditation as well. They support the vast amount of schools in the city.
psumner1992 Posted July 2, 2017 Posted July 2, 2017 SIPS IT for us (former SMIS). Unlimited phone support, remote support and training courses included with site visits as and when required. Brilliant team and extremely knowledgable. http://sipseducation.co.uk/services/schools-management-information-systems/
JAC1 Posted July 2, 2017 Posted July 2, 2017 SIPS for us too. Fantastic service. Brilliant support. Great staff. Training is the best I've been on. They certainly know their stuff! Can't recommend them highly enough!
ITJS2015 Posted July 6, 2017 Posted July 6, 2017 OSMIS http://www.osmis.co.uk/ Very friendly people, always on hand and good to respond to all calls, I would recommend them at anytime Not to sure on pricing but it saves a lot of money coming away from capita 1
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