EE Network Down

[KibosJ]

Looks like someone at EE has unplugged something they shouldn't have

 

Everyone else having issues? Looks like it might be the whole country by the looks of their twitter account.

 

The ONLY thing that works for me on EE at the moment is Facebook, weirdly.

[sted]

Looks like someone at EE has unplugged something they shouldn't have

 

Everyone else having issues? Looks like it might be the whole country by the looks of their twitter account.

 

The ONLY thing that works for me on EE at the moment is Facebook, weirdly.

 

im on bt (which I believe is ee) phone looks ok(edt I did now i have noting but a4g symbol and an x) but I have no data it dropped while I was streaming a youtube vid to the car grr (listening not watching just wish the app allowed the screen to be off)

 

 

though I did manage to call e answerphone d get a message frm a few mins ago but phone diddnt ring (but message was from bt)

Edited April 27, 2017 by sted

[FN-GM]

My work phone is on EE and it seems to work.

[LeMarchand]

Virgin Mobile (uses EE). Fine here.

[KibosJ]

EE have acknowledged the issue now and raised a Priority 1 Incident.

 

Some things seem to be working, I can access Facebook and keep getting the odd email alert, but not all of them. No other apps are working though.

Edited April 27, 2017 by KibosJ

[koryo]

https://myaccount.ee.co.uk/networkchecker/checkservice

 

Shown as data issues

[jcollings]

On a separate note - do the Virtual Network Operators get exactly the same service signal/data speed as being directly on the provider. I'm currently on EE (which is pretty good everywhere I want it) but can get a much cheaper SIM only deal with other providers who use the EE infrastructure

 

Apologies for hijacking the thread

[NB9457]

On EE here and web pages aren't loading, shows as having 4G, just thought it was due to my office as it can be hit and miss, but not this bad.

[KibosJ]

On a separate note - do the Virtual Network Operators get exactly the same service signal/data speed as being directly on the provider. I'm currently on EE (which is pretty good everywhere I want it) but can get a much cheaper SIM only deal with other providers who use the EE infrastructure

 

Apologies for hijacking the thread

 

I imagine the speeds would be limited to 60Mbps like the lower EE packages, I wouldn't see them offering their fastest speed to the MVNOs.

[LeMarchand]

https://myaccount.ee.co.uk/networkchecker/checkservice

 

Shown as data issues

 

Sorry - only checked signal and phone on VM. Data no good atm.

 

On a separate note - do the Virtual Network Operators get exactly the same service signal/data speed as being directly on the provider. I'm currently on EE (which is pretty good everywhere I want it) but can get a much cheaper SIM only deal with other providers who use the EE infrastructure

 

I believe so, but only subject to current MVNO advertising. e.g. VM have only recently offered Consumer level 4G. However, when Mme LeMarchand worked for a telecoms place there was a distinct "pecking order" when there was a fault - direct customers got sorted first, then they worried about subsidiary coverage.

[sted]

my phones working again so it looks to be fixed

[RichCowell]

I've got data back on my mobile, but can't tether anything - can anyone else that's been affected see if they can tether? (the hotspot activates, and devices can connect, just no internet).

[hardtailstar]

Looks like someone at EE has unplugged something they shouldn't have

 

Everyone else having issues? Looks like it might be the whole country by the looks of their twitter account.

 

The ONLY thing that works for me on EE at the moment is Facebook, weirdly.

 

I can only access Facebook too! Accessing it via chrome. Texts are fine. cant use any apps that connect to data

[KibosJ]

Back up and working for me now Wonder what it was

[KibosJ]

I've got data back on my mobile, but can't tether anything - can anyone else that's been affected see if they can tether? (the hotspot activates, and devices can connect, just no internet).

 

Tethering works for me at the moment.

[Oaktech]

It smells like DNS to me... I've got a random selection of things working on data.

[koryo]

The service checker page is back to normal now. I guess they have repaired whatever the issue was.

[KibosJ]

The service checker page is back to normal now. I guess they have repaired whatever the issue was.

 

And not said a word about what caused it!