BTLS - Lightspeed

[Joanne]

I got excited because I got 2 phone calls... but then there was nothing I could do...

[browolf]

one reason to have a live stream or webcam running on a monitor. You notice instantly when it goes off. I have a venice cam up.

[Joanne]

We're upgraded to version 3!!! BUT WE CAN'T LOGIN!! (to the rocket)

[Mark182]

We're upgraded to version 3!!! BUT WE CAN'T LOGIN!! (to the rocket)

 

We can https://filter.education.btlsl.co.uk/log_in

 

We do have it tied into AD and can log in

[Joanne]

I use the itcoord e-mail address to login usually. Speaking to a couple of other primary techs and none of us can login...

[Patrick]

Nope, itcoord@.. for a few of my schools not working. Incorrect username or password.

[Joanne]

I've e-mailed them about it

[Patrick]

I can log in ok now, but generating a report seems to be taking a very long time.

[Paul_L]

I can log in ok now, but generating a report seems to be taking a very long time.

 

Yes have also noticed taking 50-60 minutes to generate a report

[Joanne]

yeah a guy from BTLS called me today and said that they have a case open with Lightspeed about the reporting. I ran one this morning and it took almost 2 hours...

[Joanne]

Anyone else found the filter to be returning all images? Just had a kid searching for killer clowns and everything got through. Then the poker chip search returned all images too.

[Mark182]

Yeah, we are seeing this with Bing images...