SCCM Broken - The HTTP status code and text is 500

[FN-GM]

Hi,

 

My SCCM install is totally broken. No clients can connect and are inactive and the attached log is appearing. I have Reinstalled IIS and the Management Point and there has been no change.

 

I am getting this error.

 

Any suggestions please?

 

MP Control Manager detected management point is not responding to HTTP requests. The HTTP status code and text is 500, Internal Server Error.

 

Possible cause: Management point encountered an error when connecting to SQL Server.

Solution: Verify that the SQL Server is properly configured to allow Management Point access. Verify that management point computer account or the Management Point Database Connection Account is a member of Management Point Role (msdbrole_MP) in the SQL Server database.

 

Possible cause: The SQL Server Service Principal Names (SPNs) are not registered correctly in Active Directory

Solution: Ensure SQL Server SPNs are correctly registered. Review Q829868.

 

Possible cause: Internet Information Services (IIS) isn't configured to listen on the ports over which the site is configured to communicate.

Solution: Verify that the designated Web Site is configured to use the same ports which the site is configured to use.

 

Possible cause: The designated Web Site is disabled in IIS.

Solution: Verify that the designated Web Site is enabled, and functioning properly.

 

Possible cause: The MP ISAPI Application Identity does not have the requisite logon privileges.

Solution: Verify that the account that the MP ISAPI is configured to run under has not been denied batch logon rights through group policy.

 

For more information, refer to Microsoft Knowledge Base article 838891.

Edited September 26, 2016 by FN-GM

[Norphy]

Have there been any .net updates on the MP/DP recently? I've had those break SCCM before.

[FN-GM]

Have there been any .net updates on the MP/DP recently? I've had those break SCCM before.

 

Nope afraid not

 

The only thing from the error I haven't tried is the below. Looking for info on the net on how to do this without much success!

 

Possible cause: The MP ISAPI Application Identity does not have the requisite logon privileges.

Solution: Verify that the account that the MP ISAPI is configured to run under has not been denied batch logon rights through group policy.

[free780]

Is wsus installed on your primary site server and working? Can you launch the MMC console for wsus without issue?

[sparkeh]

Do you have the client running in the server? If so, try removing it.

[FN-GM]

Is wsus installed on your primary site server and working? Can you launch the MMC console for wsus without issue?

 

It is and its had a reinstall when I reinstalled IIS today. WSUS functions ok.

 

Do you have the client running in the server? If so, try removing it.

 

It hasn't no

[mukz]

I had this same damn issue, got fed up after 2 weeks and decided it was time to move to SCCM CB, we were running old version still. There was something to do with the security setting in SQL stopping access to the MP but i couldn't fix the issue.

[sparkeh]

Can you post the mpcontrol.log for us to look at?

[FN-GM]

Can you post the mpcontrol.log for us to look at?

 

Hello @sparkeh sorry for the delay, got distracted with another project and had a few days off.

 

Here is the log.

 

https://drive.google.com/file/d/0ByBd4NYes0NLclZiMkVhR0xSZzA/view?usp=sharing

 

Thanks

[sparkeh]

Oh another thing worth checking: on the server make sure that the ccmexec service is not set to run automatically.

[FN-GM]

I have just done this - vworld.nl » SCCM 2012 R2 : Call to HttpSendRequestSync failed for port 80/443 with status code 500, text: Internal Server Error

 

If i go onto http://SCCMserver/sms_mp/.sms_aut?MPcert I no longer get an error! woo

 

But now my server is slow its unusable! argh!!

[FN-GM]

No idea whats happening now, the SMS exec service is using 100% of the processing power!

[FN-GM]

Its working!! My clients are active! But my processor is still being tanned! I assume its just getting itself back on its feet after being offline for a while.

[FN-GM]

It all settled down and everything is working and back to normal. Thanks for the suggestions folks