2097 Posted November 12, 2015 Posted November 12, 2015 any one noticed problems with MS office 2010 since the updates yesterday ? We seem to be getting random crashing on office 2010 on multiple machines
caffrey Posted November 12, 2015 Posted November 12, 2015 Yes, it breaks powerpoint and publisher here, removing the update fixed it (or applying the new revision)
elsiegee40 Posted November 12, 2015 Posted November 12, 2015 It seems likely that this is the cause http://www.edugeek.net/forums/windows/161844-borked-windows-update-kb3097877.html
2097 Posted November 12, 2015 Posted November 12, 2015 thanks for that , done a resync on wsus and pushing out the new patch now. Thanks
CraigM Posted November 13, 2015 Posted November 13, 2015 You know, many articles I've read over the years always suggested running patches through a test lab first to test if they broke things. I would love to do this, except: We have a wide range of computing devices. I do not have a spare machine of each type available to make up a test lab. I would love to have a standardised hardware platform across the school, but budget prevents that from ever being a reality. I don't have a spare SMART board I can hook up as part of the lab, to test how updates mingle with SMART drivers etc. We are already at a premium for space in the school, there is no location to have a test lab. It's annoying that how in the last year or so, Microsoft have released more borked patches than they have in the last couple of years combined. Not good for confidence in auto patching, even though most updates do tend to work fine.
localzuk Posted November 13, 2015 Posted November 13, 2015 Only thing we can do really @CraigM, is wait a few days to release the updates internally. As you say, its not really feasible to have a spare of each type of system to test on, so a small delay in release is the best we can do!
CraigM Posted November 13, 2015 Posted November 13, 2015 Only thing we can do really @CraigM, is wait a few days to release the updates internally. As you say, its not really feasible to have a spare of each type of system to test on, so a small delay in release is the best we can do! Indeed. I am starting to think I should stop the auto update rules for Critical and Security updates, but I am hesitant since I like to get those rolled out right away for safety's sake. Hmm, thoughts to ponder over the Christmas break.
2097 Posted November 13, 2015 Posted November 13, 2015 I have now changed mine to Critical only on the automatic approvals. Thanks for this thread btw, saved me a lot of hassle trying to source the update.
pete Posted November 13, 2015 Posted November 13, 2015 You know, many articles I've read over the years always suggested running patches through a test lab first to test if they broke things. I would love to do this, except: We have a wide range of computing devices. I do not have a spare machine of each type available to make up a test lab. I would love to have a standardised hardware platform across the school, but budget prevents that from ever being a reality. I don't have a spare SMART board I can hook up as part of the lab, to test how updates mingle with SMART drivers etc. We are already at a premium for space in the school, there is no location to have a test lab. It's annoying that how in the last year or so, Microsoft have released more borked patches than they have in the last couple of years combined. Not good for confidence in auto patching, even though most updates do tend to work fine. You don't (for the most part) need actual hardware. What you're testing is "if I add these updates to this machine with this software loaded, does anything break?". Use a VM or two for this - for example a minimal (office pc) software load and a full curriculum load. For smartboards and the like find a guinea pig willing to get things first and sweeten the deal with access to shiny things before anyone else gets them.
gaz350b Posted November 13, 2015 Posted November 13, 2015 Hit with it here I've found you have about 5 seconds to login.
Oddbod Posted November 13, 2015 Posted November 13, 2015 you might want to log into your wsus consoles and stop KB3097877 from deploying (windows 7/8/2012r2 at least) as it can make the pc screen just flash instead of ever getting to a logon screen. If you get this system restore seems to fix it EDIT Also appears to be causing issues with Outlook and Powerpoint the updated patch has been released today and seems to fix the issues See above
KDMann Posted November 17, 2015 Posted November 17, 2015 We had the same issue, it was a windows update kb:3097877 causing the issue. We created a bat file and put it in the start up scripts on GPO. Here is the script below. @echo off wusa /uninstall /kb:3097877 /quiet /norestart Once the script has applied the user will need to restart the machine.
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