6Foot2 Posted February 16, 2015 Posted February 16, 2015 (edited) We found that we could not view remote station or make changes to Impero groups. A quick look at the Impero server gave us the answer: At the server we selected 'Settings' then 'Console access rights' http://i.snag.gy/g1UKL.jpg From there we corrected the permissions for each user we wanted to allow access to the console. We then clicked 'Apply' We now have Impero working again. Hopefully this will help others with Impero. Edited February 16, 2015 by 6Foot2 Adjust thread title. 1
Grey-gear Posted February 16, 2015 Posted February 16, 2015 I've had that happen to me before, needed to redo all the permissions for the groups as they all had the boxes un-ticked.
russdev Posted February 19, 2015 Posted February 19, 2015 hmm strange one that.. I will contact via pm as would be useful to get some info off you. Russell
ticker Posted February 20, 2015 Posted February 20, 2015 we had the same the other morning, it was after we had done the usual holiday windows updates on the server that the Impero Server is on, restarted the server and all of the permissions had to be reset. Not a massive issue but a strange one.
timbo343 Posted February 25, 2015 Posted February 25, 2015 This has just happened to me too, just thought i would mention it. Luckily there are only 9 items in the access rights list .
rob998 Posted February 25, 2015 Posted February 25, 2015 Yep - happened several times here. Seems completely random! Rob
Diello Posted February 25, 2015 Posted February 25, 2015 We've just had a trial and had it happen to us during it as well...
6Foot2 Posted May 21, 2015 Author Posted May 21, 2015 Update: This morning we found that Impero would not work because 'our trial period had expired' At the server I re-entered the school name, our Impero activation code and password and things were working again. Odd though. Server activity this morning: Restarted after a Microsoft update.
Sylv3r Posted May 21, 2015 Posted May 21, 2015 Update: This morning we found that Impero would not work because 'our trial period had expired' At the server I re-entered the school name, our Impero activation code and password and things were working again. Odd though. Server activity this morning: Restarted after a Microsoft update. Is it a virtual server? Could the MAC address have changed?
6Foot2 Posted May 21, 2015 Author Posted May 21, 2015 Is it a virtual server? Could the MAC address have changed? It is a virtual server. However I don't know what the MAC address 'was' so I guess I can't check if it has changed?
MrEprise Posted May 21, 2015 Posted May 21, 2015 We had the very same happen to us and a call to Impero revealed that they had changed how the software activates on their back-end activation server(s). Unfortunately for us however, we have a much older version - due to us being unable to afford the support contract - which will no longer activate based on the update they've done, though they assure us they are making changes which will allow us to re-activate at some point soon.
russdev Posted May 22, 2015 Posted May 22, 2015 It is a virtual server. However I don't know what the MAC address 'was' so I guess I can't check if it has changed? If virtual server then make sure that mac address is not set to dynamic and that you fix it to single core if got clusters involved etc. Russell 1
pickman Posted May 22, 2015 Posted May 22, 2015 We have had this happen several times with the licence period expires. We also lost all our room set up
6Foot2 Posted May 22, 2015 Author Posted May 22, 2015 We have had this happen several times with the licence period expires. We also lost all our room set up You might be able to recover your room setup with Impero Backup and Restore? http://i.snag.gy/RKh4z.jpg At the server select 'Tools' and then 'Backup and Restore'
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now