Are you able to get onto these sites?

[gerardsweeney]

Hello, all..

 

I'm wondering if some kind souls within a School environment can test a few sites for me, please?

 

 

One of the staff here raised a support call asking to get access to a couple of websites:

 

http://www.graphicalhouse.co.uk

http://www.derekwelsh.co.uk

 

It works at home.

It works on a phone.

 

However from our Corporate or Education PCs, it shows up a simple "Not Found". Not a block. Our Infra guys can't see what's causing it.

 

 

And then there's this one:

 

EBSCOhost Login

 

Do this on a home PC or a smartphone - it works, you get a login box.

 

Do it from an Education/Corp PC, you get:

 

We are unable to validate your login credentials. The URL you are using may contain an error or the group and profile you are trying to access may no longer exist. Please contact your institution for assistance. [Authentication Error Code 104]

 

We haven't put any login credentials in

 

My only theory for that last one is that it sees the IP range of our local authority, and they're not allowed on?? So I'd be interested to see how other authorities get on.

 

Any suggestions/replies gratefully appreciated.

 

Cheers,

Gerard

[rush_tech]

I get not found for the first 2 but I get the login box on the 3rd

[laserblazer]

No problem here.

[fiza]

All available here

[X-13]

I get not found for the first 2 but I get the login box on the 3rd

 

^ This.

[sparkeh]

First two are fine, third shows a login box.

[pcstru]

1. Not found

2. not found

3. login box

[FishCustard]

All three fine here. How odd...

[network41]

Not found

Not found

No problem

[localzuk]

I get not found for the first 2 but I get the login box on the 3rd

 

Same for us.

[Mayki5]

No problem for all three here.

[hardtailstar]

Works for all three,

 

First one does not seem to load properly though

[TronXP]

all fine here

[Mark182]

All 3 loaded up here fine.

[witch]

First two are fine, third shows a login box.

 

And me

[bossman]

All fine up here in t North

[6Foot2]

First two are fine, third shows a login box.

 

Same here: Internet provider: HGfL/Updata.

[gerardsweeney]

How very odd!

 

It appears to be the 3rd website works for everyone but us, while it's a mixed bag for the first 2.

 

Could you tell me (unless you'd prefer not to) which firewall and web filtering you use? Perhaps there's some common link there.

 

We're on Trend and WebSense, if that gets the ball rolling?

 

Thanks to all for taking the time to reply to this. It's all very curious!!

 

Cheers,

Gerard

[6Foot2]

...Could you tell me (unless you'd prefer not to) which firewall and web filtering you use? Perhaps there's some common link there...

 

Firewall: Windows 7 and provision by ISP

Web filtering: As provided by HGfl/Updata [ironPort I think?]

[fairm010]

Can get on first two and failed credentials on third.

 

Firewall: Palo Alto 500 & Windows Firewall

Proxy: Sophos Web Appliance

[pcstru]

Two not working via ISA server (firewall only, no content filtering). I get the first two fine on an unfiltered external connection. I say fine but on the first site the pictures blank when the mouse hovers over them.

[gerardsweeney]

Thanks, folks..

 

I've sent an email to the tech support of the ebsco one, and I'll leave our Infra guys to ponder on the first 2.

 

Cheers,

Gerard

(Off on annual leave for a week - woo-hoo.. Doing DIY - boo!!)

[TomDrummer]

I get not found for the first 2 but I get the login box on the 3rd

 

Same here ^