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Posted

Hi

 

I wondering if anyone knows do we have to order our second year with the same company as we did the for the first year? we took advantage of the 3 year subscription but of course have only paid for first year so far, the reason i ask is the company have come back with a higher price for the 2nd year and after shopping around i am getting better prices with other suppliers?

 

Thanks

Posted
If you subscribed for 3 years I thought the point of that would be to keep the subscription price the same?

 

Ben

 

well that's what i thought but last year apparently we got discount in the first year for signing up to a 3 year agreement but on my quote from last year we have the 2nd/3rd year renewal price and they have just told me prices have gone up by about 30% and will be more that anticipated last year, i feel they are trying it on here...

Posted
Hi

 

I wondering if anyone knows do we have to order our second year with the same company as we did the for the first year? we took advantage of the 3 year subscription but of course have only paid for first year so far, the reason i ask is the company have come back with a higher price for the 2nd year and after shopping around i am getting better prices with other suppliers?

 

Thanks

 

You can change reseller whenever. We moved half way through the 1st year. All you have to do is sign a form and the new reseller will do the rest.

  • Thanks 1
Posted
You can change reseller whenever. We moved half way through the 1st year. All you have to do is sign a form and the new reseller will do the rest.

 

thansk for that i will give other suppliers a call.. i thought reason signing up for 3 years would be pricing would be fixed but would have thought we still have the option to get a better price elsewhere!

Posted
Hi

 

I wondering if anyone knows do we have to order our second year with the same company as we did the for the first year? we took advantage of the 3 year subscription but of course have only paid for first year so far, the reason i ask is the company have come back with a higher price for the 2nd year and after shopping around i am getting better prices with other suppliers?

 

Thanks

 

Yes you can change and the point of the 3 year agreement is that the prices will stay the same. It sounds like they're trying to pull a fast one.

 

I'd be suprised if you were actually on a 3 year agreement because most people think they are but they're actually on a 1 year

 

Luke

Posted
Yes you can change and the point of the 3 year agreement is that the prices will stay the same. It sounds like they're trying to pull a fast one.

 

I'd be suprised if you were actually on a 3 year agreement because most people think they are but they're actually on a 1 year

 

Luke

 

Thanks luke, any idea how i would find out if i was put on a 1year instead of the 3?

Posted
Thanks luke, any idea how i would find out if i was put on a 1year instead of the 3?

 

If you drop me a PM or email with your details on, including your agreement number, I can try and find out for you if you like :)

 

Luke

Posted

We renewed our 2nd year agreement back in June and it was the same price as I originally agreed back in 2011 when I signed us up for the 3 year inital term. If your FTE has increased in year 2 compared to what you had when you started, then the price will increase, but if it's the same or lower, you should still be paying exactly the same as year 1.

 

If you switch suppliers, there is some paperwork involved to transfer the agreement policy, as we found out when our supplier had switched it's own distrubutor and after a few automated e-mails from the MS licensing department and a few frantic conversations with our supplier it was finally sorted :)

Posted

That all sounds really dodgy..

Our costs were the same when we renewed our costs were the same, in fact they went down becuase our FTE staff had dropped a little. I saw the price increase thing, but I also read that the price increase wasn't being applied to things like this licencing agreement.

  • 2 weeks later...

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