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Not entirely sure what they're calling themselves these days, but we've been using Promissor for years. I've just tried installing the Administrator program on a PC after setting up the ESM server fine following an upgrade, and am hitting issues. I'm getting the dreaded error "cannot load sitepersistence.dll" on the clients when running the Administrator program. PC is Windows 8.1 Their own technical requirements document states: (God I hate this software. Why must we go back in time 3 years to be officially supported?!) Now, I know it clearly says there it doesn't work. However, I've successfully had it running on a Server 2012 machine, and a Windows 10 test machine. Surely, it must work on Windows 8.1 too, surely?. Nothing I'm trying is working. Permissions on C:\Program Files (x86)\Promissor are fine, the share where the exams are stored is fine, the path to it is correct on the clients. Googling the error just brings up on old thread on here from 2009. In the past, on W7 and XP machines, that error has gone away when the accounts being used are given Full Control over the C:\Program Files (x86)\Promissor folder. Just wondering if anyone else has got it running on W8/8.1?

Hi guys, I have a really really annoying problem! I need to install esm administrator on 70 machines in one of our IT suites. Edexcel have released an msi (which can be retrieved by decompressing the .exe file) however, I can't figure out an effective way to point the installer to the shared folder that is required by the program. There is a command that can be used if you were installing the software manually (e.g msiexec.exe /qb /I "C:\New MSI's\Administrator.msi" DATAPATH=H:\test_center) However I can't figure out how to automate this to be deployed via group policy, say in the form of a transform file. I have tried to build an msi from the exe, but this throws up an error that promissor is unable to determine version number. Any advice would be very much appreciated.

Hi Guys I have installed this software previously without too many issues in the past, but this year no matter where I install it (window xp, 7, etc) it keeps forcing a restart every half an hour or so. The event logs say the MsiInstaller initiated the restart to complete the installation of 'ESM'. I have made sure all permissions are correct in the registry, the install folder and the network share. Both components have been installed from downloads and not the auto, but this seems to make no difference. Currently we have the ESM Server and Administrator installed on one PC with the required share on the network server. Has anyone else come across this issue? Their tech support didn't have any clues.. Cheers.

Just wondering if anybody still get emails notifying them of upgrades the ESM server and Admin client for this as we only find out now when we go to log students into tests. Not brilliant for a timed exam as first the invigilator/ exams officer has to find one of us IT Techs, then we have to do the upgrade on the server and then on the workstations before the test can start. If you are getting notifications who are they coming from, currently i'm being past from post to post, Thanks in advance Iain