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Good Morning All, Its that time of year again when our Cunningham support contract is due for renewal. This year it has gone up over £700 and is now just below the £4000 mark. Has anyone removed any items from there support contract such as the tills and bio readers? We are still using the Toshiba STA10 tills that they will stop supporting in 2021 but want nearly £6000 to replace them all. We are happy to maintain the hardware in-house and to also look at upgrading them ourselves. Has anyone done this? I have also questioned why it costs £595 for someone to come out to 'install/commission' the tills. Surly if they was to send them out or just deliver them we can install them. Commissioning will not be an issue for us to do in house either as we have extensive knowledge of how their system works from problem solving issues ourselves due to slow support... I would like to look at moving to an alternative supplier (Biostore Fastrak) ideally we would buy the tills inhouse from a third party and Biostore only need to supply the cash loaders and software. Has anyone ever done anything like this? Thanks Matt

Just wondering if anyone knows what needs doing on the tills if we change the cashless catering server address? Can't be that difficult but don't want to miss anything. Contacted Civica about changing server IP address and they want £1652 +VAT to change the 3 tills that we have! I have asked them to justify the cost in terms of number of days / engineers on site and they haven't responded. TIA Neil

Hi We have been told we are going down the route of an LCR cashless catering system at our school. I just wanted to see if there were any techies in the North West who have this system in place at their school. Any feedback would be much appreciated!

Hello all, We currently use a system in the school which reads a chip inside a PVC card (Smart Card) (54x86). The system card readers are provided by CRB Solutions (Link) The company we use to supply us the smart PVC cards have seemingly closed down and we are now struggling to source a replacement supplier. Does anyone on here happen to order (or know where their school order) their smart cards from (if you use them)? We don't really want to upgrade the full system just yet to something like biometric due to budget cuts etc... Many thanks

Hi We're about to go ahead and purchase a Cashless Catering System, however we are still unsure which one to pick. We have three to choose from. These are Nationwide - love it just a bit too expensive. Vericool - Great product - does it work elsewhere? Live Register - Jumped in at the last minute - I don't know many schools with this? The Nationwide is by far the most expensive, followed by Vericool (£3k cheaper then Nationwide) and then Live Register (£400 cheaper than Vericool). We require three tills with biometrics, and a biometric pre ordering terminal. I just wanted to see if anyone has these products? Any pros/cons of any of the systems? Anything we need to know before we proceed? Thanks