Laptops for Students with a Social Worker

So we have just received a load of laptops from the LA, which is great, but we want to install the desktop version of Office 365, for which we need the Admin password. The DfE won't give it to me as i'm not the Technical contact, ut won't tell me who the Technical contact is! I'm assuming it's someone at our LA, but no clue who it might be!

Has anyone hit the same issue? And has anyone been able to track down their Tech contact?

 

Cheers

If you've got them from the LA, they are the technical contact as they own the device and not the school (unless they have transferred ownership but sounds like they haven't)

 

So the student has to use the laptop as provided with Office Apps.

Our Head contacted the LA, i got the passwords the same day

Our Head contacted the LA, i got the passwords the same day

 

It depends on the LA.

Some are passing all support on to the schools so they need the passwords, others are not which is fine as it means at the end of the scheme duration either they will take them back or pass them on to the school at that point.

Ours is still locked down by them, just given enough rights to add some software etc

It's a shame that they've provided laptops designed to work with cloud based apps, but no Wi-Fi routers to enable access to the internet!

I think some have been provided with wireless routers, judging by the twitter feeds on this subject, not sure how they acquired them etc

On the portal when "ordering" laptops, you could also order the 4g MiFi devices as well to provide internet access.

Not sure of our LA laptops will come with one, but as a MAT we had 12 available to us so put them on the order with our laptop allocation.

We ordered them for out MAT allocation (less routers than laptops?), but our LA allocation haven't come with any.

We got forwarded the passwords last week and can completely re-format them and set them up as we want them.

Hi there, how did you manage to log in as LOCAL ADMIN on the laptops? The ones we have they locked and goes staright to localuser desktop/screen.

@Shan_uk it depends.

If you are the named contact for your Academy you can contact XMA with the serial number and they can provide the passwords if they came via that part of the scheme.

If they are provided direct from the LA for students who fall under their umbrella of reasons (Looked after, has social worker etc) then it entirely depends on the LA. Our local one happily provided us details even though technically they are not school property. Other LA's refuse to provide it and instead will be dealing with issues.

Thanks. we do have the Admin passwords. My question is how do i log in as ADMIN on those laptops. As mentioned once powered on, goes straight to localuser account. No username or password are prompted. Thanks

You can log off of the LocalUser account just as normal, however the full information on steps is available via https://get-help-with-tech.education.gov.uk/devices/preparing-microsoft-windows-laptops-and-tablets as you will likely need to wipe them as they are part of the DfE InTune network and include web filtering through to March 2021

Can you not just sign out and then login as local admin?

You need to log off localuser, login as localadmin and go into the registry to remove the default username and the key for automatic login.