thank you John, please also consider the firewall situation as this is an absolute major one, I've re-pasted my points below from my previous reply
lack of direct control over the firewall - this is causing major problems as it purely relies on a painfully inefficient process to get anything allowed through, had to send them hundreds of IP's the other day just to allow AWS-RDSthrough, also over the weekend i couldn't do anything
not able to allow a specific youtube video that is blocked on restricted mode, to do that i have to change the whole category of youtube filtering!
lack of remote support tools, again they make the process so painful and over-complicated
web screen - might as well use windows NT as even that seems more user friendly
automatically blocking Meraki! again I have to send a list of IP's and go through the process