Thank you, just a little worried now that the e-mail address I sent it to isn't monitored regularly, I might drop the e-mail address you've used to ask if it was received. Thanks again, at least it has given me another option since it would be inappropriate to use my current employer's phone system to make the enquiry during work hours and I imagine that they work similar hours to me and as such there will be no-one there if I call from home this evening.