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mattt934

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Everything posted by mattt934

  1. Hey there, We are experiencing very inconsistent printing from our fleet of 10.9 Macbook Airs to our Windows 2008 R2 Print Server and HP Printers. Users can print one day, and then lose the ability the next day. One user I was just dealing with had roughly 10 jobs sitting in her printer queue, which kept pausing. Selecting resume would do nothing for any of the jobs, and she had already authenticated to the printer before (this is a common printer for her). I look on the server and there is no record, but can print successfully from my computer to this printer and watch the job file through. The user had full network connectivity and I could not find any error logs in console that seemed relevant. Installing newer drivers does not help, but remapping the printer will. One thing to mention is that the print server is sharing the printers with generic drivers. Could this be causing any issues? Sorry for the cluster of information above, it is proving difficult to narrow down exactly the issue. Any help would be appreciated.
  2. Hi there, Have a small fleet on 2011 MBP's running 10.9.4 bound to Active Directory. We have recently upgraded our SMB fileshares to DFS and wish to disable the 'Use UNC Path' function from AD as it seems to be causing issues logging in. I am using the following syntax: sudo dsconfigad -useuncpath disable I run this locally on the machine and terminal outputs 'Settings changed successfully' but Directory Utility does not update, even after a restart and the setting remains. Have also tried running this script via Casper as a login/network state change policy but no dice. Any tips in the right direction would be highly appreciated!
  3. Not consistant no, but its been difficult to track this with 200+ staff onsite, some with or without laptops, some trying or not trying to access etc. We believe it is just office documents, trying to find a case test a .pdf file for an example. Yes this does work, although in some cases, permission is required to even copy and it fails. We have also seen it where a filename with spaces will not open, but remove the spaces and it will. But even this is inconsistent. Another inconsistency is a file inside a path of 8 or so folders might not open, but if you move it back a few it will, and then will continue to open when you move it back.. We have recently migrated all staff data from regular windows file shares to DFS shares, as well as a comprehensive hardware upgrade. The laptops and operating systems have not changed in the last 4 months.
  4. Hi there, We are running a fleet of MBA's on 10.9.4 connected to Active Directory and mounting DFS Shares from a Windows 2012 R2 server. We use ControlPlane to, based on a network context, run a script to mount the network drives (will include the script below). The issue is that when the Macs sleep or the screen is shut, after they are awakened, the drives are remounting and creating a few extra duplicates, eventually flooding the desktop throughout the day. We assumed it was the script so we edited it as seen below, but the issue is persisting.. We have only seen this happen since the use of DFS shares was introduced instead of normal Windows shares. We have not verified this, but the issue does not seem to happen on Yosemite (NOT VERIFIED). Any ideas? Thanks guys and gals. [color=#333333][font=Courier]property myDisks : {"Shared", "Media", "BOS_IB", "Emergency"}[/font][/color] [color=#333333][font=Courier]set mountedDisks to paragraphs of (do shell script "/bin/ls /Volumes")[/font][/color] [color=#333333][font=Courier]set username to system attribute "USER"[/font][/color] [color=#333333][font=Courier]set urlToMount to "smb://host.local/DFS/Staff/Teachers/" & username[/font][/color] [color=#333333][font=Courier]repeat with aDisk in myDisks[/font][/color] [color=#333333][font=Courier] [/font][/color] [color=#333333][font=Courier] if aDisk is not in mountedDisks then[/font][/color] [color=#333333][font=Courier] [/font][/color] [color=#333333][font=Courier] mount volume "smb://host.local/DFS/Staff/" & aDisk[/font][/color] [color=#333333][font=Courier] [/font][/color] [color=#333333][font=Courier] end if[/font][/color] [color=#333333][font=Courier] [/font][/color] [color=#333333][font=Courier]end repeat[/font][/color] [color=#333333][font=Courier]if username is not in mountedDisks then[/font][/color] [color=#333333][font=Courier] [/font][/color] [color=#333333][font=Courier] tell application "Finder"[/font][/color] [color=#333333][font=Courier] [/font][/color] [color=#333333][font=Courier] try[/font][/color] [color=#333333][font=Courier] [/font][/color] [color=#333333][font=Courier] mount volume urlToMount[/font][/color] [color=#333333][font=Courier] [/font][/color] [color=#333333][font=Courier] end try[/font][/color] [color=#333333][font=Courier] [/font][/color] [color=#333333][font=Courier] end tell[/font][/color] [color=#333333][font=Courier]end if[/font][/color]
  5. Hi all, We are currently seeing a couple of different issues when trying to access documents. The documents are being opened in to Microsoft Office 2011 v14.4.6/7 from a Windows SMB fileshare on a Mac running OS X 10.9.4. These same documents will behave normally on a Windows laptop. The two different situations are listed below: 1) When trying to access either .doc, .docx or other program file types, they will receive the following error: Word cannot open this document. The document might be in use, the document might not be a valid word document, or the file name might contain invalid characters. I have verified that no one else is accessing the files and that the files in question have standard naming, not containing incorrect characters. 2) Same as above, but this error: 'filename' cannot be accessed. The file may be read-only, or you may be trying to access a read-only location. Or, the server the document is stored on may not be responding.' 3) A staff member will be unable to open or save a file due to lacking permissions, even though the document was created by them, and even last edited. We have just begun a new term and this is gearing up to be a major issue. Any help or insight would be of great help. More than happy to provide more information that might be relevant or follow troubleshooting instructions. Thank you in advance.
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