superfletch

It's still occuring today

Our Computer Science / IT Teachers decided to use it this year. Our environment is Azure AD cloud (not hybrid) managed 1:1 devices enrolled in MS InTune with an AppLocker Device Configuration Profile. It needed loads of whitelisting in AppLocker - all the things it runs when kids compile their games from it's folder in C:\AppData. It has a really regular update cycle that (although usually non-essential) has the end user download and run requiring admin elevation - they don't provide a managed update method as far as I know. When I added YoYo games as a trusted publisher AppLocker allows the Gamemaker Studio to run, but still blocks the update installer (signed by the same publisher) so there seems to be something squiffy about their publisher details. Sorry this isn't much help to the OP but so far I've found it to be nothing but a massive PITA, does anyone have it working nicely?

Hiya, I've got a few machines refusing to play BBC Bitesize videos in any browser. (They're all Wiin 10 and have Chrome, Edge and IE). Chrome tells me the site is trying to run unsecure scripts, but then following the prompt to allow Chrome to run those scripts does nothing. IE complains about Mixed Content but saying I'm cool with Mixed Content doesn't let the video play. Edge complains that Flash isn't enabled but after enabling it I still don't get the video. The videos are defaulting to Flash and I've tried the BBC websites advice about choosing HTML5 over Flash but that hasn't helped as the slider to say "I prefer HTML 5 content" isn't there. The videos play fine on some machines which are essentially the same build although they were imaged some time ago, they also play fine on an iPad (I guess this can only use HTML 5). Interestingly one of the machines that wouldn't play this content late last week is playing Bitesize videos today without any issue. Just wondering if anyone else is finding the same issue and if so have you fixed it? Thanks.

That's the right one mate. Full release does everything, the other ones you listed are mainly for sites that have more than one SIMS database. It allows them to run the upgrade once then subsequently upgrade the second db to the same version.

Is there any reason you can't use the obvious built in remote desktop (RDP) within windows. Is it because you're on different networks? If so I have used Centrastage in the past (now known as Autotask Endpoint Manager) and I thought that was superb.

It "rolls back" on it's own when it goes wrong, it's not something you get to initiate yourself.

Try run as admin when you open the UI

Thanks for both your replies. I was on site this week and it doesn't say "Websites are turned off" any more - now when I hit enrol it moves forward a stage and tries to install a profile, but the profile fails to install - the message isn't helpful it just says "Profile Installation Failed". I did a long support call with Apple but haven't got it resolved yet, the school has a Windows server which manages the DNS, the Mac points to this for its DNS. NB - I didn't made any changes to this or to the Macs hostname between when it worked and when it broke, but there definitely seems to be an issue with DNS so I'm wondering how it worked in the first place. The Mac has a hostname of macserver.local, but the FQDN should be macserver.schoolname.local, I've manually added a DNS record which reflects this. When I do nslookup from either the Mac or the Win server to resolve macserver.schoolname.local it works. BUT if I do nslookup from either the Mac or the Win server to resolve macserver.local it fails. I think the iPads expect to see macserver.local.... ....I've tried telling the iPads to try via IP by putting in /mydevices but when you put the IP into safari it immediately changes the address bar to show macserver.local instead, I think this change gets forced as they connect to the Mac. I've tried adding an alias in the Windows servers DNS but that hasn't seemed to help, and I've added an entry into the servers hosts file to point "macserver.local" at the IP for the Mac You're right about the Trust Profile on the other tab at the MyDevices page, there is one of those and that seems to install OK but, I still need to hit enrol in order to make the iPads show up in Profile Manager.

Hi, I've inherited a large number of managed iPads in a school and, don't know as much about Macs / iPad MDM as I'd like. I have a problem enrolling iPads into the organisations Profile Manager. Apple Configurator works OK for preparing the iPads - it numbers them sequentially, installs some certs and adds the Wifi connection details. When I then use the iPad to connect to the macserver/mydevices page the page loads and I can tap on enrol but then it just gets stuck - eventually it responds with "Websites are turned off". I've checked in the Server App and websites were turned off, but I have turned them back on but it makes no difference. Does anyone know what's likely to be up please? I'm back in the school soon and want to get their new iPads set up. Thanks in advance.

OK - I found the answer, you just need to start typing the app name - it isn't in the list by default, only stock apps are. Once you start typing enough of the name the other assigned apps show up.

Hiya, Hope this thread is in the right place - I nearly put it under the Mac / OSX / MacServer forum but thought that was wrong when I read the sticky.... I'm a bit (very) new to iPad management and have inherited a setup using Profile Manager (it's on Mac OS 10.11.5 El Capitan) where about 100 iPads are grouped into 4 classes (using Device Groups) which allows them to have specific apps sent to them. To help the teachers out we want to configure the layout of the screens (where the apps appear - grouping them into subjects and so on so that each iPad is more or less the same). I've found the group settings for this under the "settings / home screen settings" area and I started playing on a test device group. However when I go to add apps onto a home screen or in a folder the only items I can choose seem to be the stock apps - I can't pick the other apps which I have deployed to that group from the group settings "Apps" area. Is there something I need to do to make this possible? Another related question - is it possible to get out (export to csv or similar) a list of all the apps within profile manager including how many of each are available / used - I don't really fancy copying them all out? Thanks in advance.

Check the PC's network card isn't going to sleep when the machine is left idle for a while, that can confuse FMS - although that said I'm pretty sure anything can confuse FMS.

Run NovaSatelliteSetup.exe from the Setups folder on the affected PC. Assuming the version of NovaSatelliteSetup.exe is the latest then that should install the latest version of Nova to the PC.

Not sure I'd do it myself but this thread might have the answer. http://www.edugeek.net/forums/mis-systems/140617-solus-3-agent-install-via-gpo.html

I'd start by first deleting the unlinked contacts, it's under Tools | Housekeeping Then I'd do as bobsmith said but start my report from the contacts focus so: Reports | Design Report | Focus | Contact Include any good identifiers on the report data that you can, sort it by surname and output to excel. Tedious but it should help you identifying them.

This links to the same question asked some time back. http://www.edugeek.net/forums/mis-systems/149397-does-sysprep-have-any-effect-solus-3-a.html#post1438276

Perhaps give a bit more access here: %Program Files%\SIMS %SYSTEMROOT%\sims.ini Also would read permissions allow them to execute the files in the Setups folder? That said - I think SIMSPerm should probably have done it - are any of your other GPO's affecting the users by denying rights you are granting here? My memory of NTFS permissions is a bit fuzzy and out of date, but I'm sure I remember that a deny permission would always take presidence over an allow one... - - - Updated - - - Good point - probably more relevant than mine...

Yep, it's still there.

This landed up as a pretty big topic in the end so I've posted a link to the section that covered this. Take a look at the post it goes to and maybe the next few afterwards... http://www.edugeek.net/forums/mis-systems/166696-any-solus-3-gotchas-4.html#post1438292

Who hosts it - is it an LA or Capita? We had a couple of schools using Capita who had an issue at the back end of last week but it seemed it was resolved pretty quick.

Is(Are) there an(y) error message(s) associated with the problem?

Ask your support provider for the SOLUS 3 Installation and configuration PDF - I'm pretty sure the information is in there.

This - it's just dreadful wording, I can't get my head around it either. -------------- As Ghostgame stated it could be that the patch is written for a specific version(s) of SIMS and that your SIMS database isn't on a matching version although I think that would raise a slightly different error. More likely - this is down to one or more entries in the SOLUS 3 database where SIMS database version information is stored being either incorrect or unreadable by the SOLUS agent. If you log a support case with your SIMS Team, like for CyberDrac they should be able to dial in and edit the entry in the SOLUS 3 table to sort it out.

Try uninstalling the S3 Agent (on the client computer from control panel), then remove it from the Servers SOLUS 3 GUI. Reboot the client machine and restart both the Servers S3 Services. Now re-install the agent to the client and try again. Like Peter said there needs to be plenty of disk space on both devices.

I think it is something SIMS Infrastructure related - give it a reboot first and see if that's it. Otherwise possibly UAC - try right click Run as Admin for a test - you could also try removing the reference to "SIMSLoad.exe" from the shortcut. If you set SOLUS 3 to auto extract it's upgrade files to your existing SOLUS 2 setups folder then you should achieve SOLUS 2 style upgrade behaviour from your machines which don't have an agent on them so long as they have the correct SIMSSetupsDirectory listed in their SIMS.ini file. Offline machines won't get it initially (at the time of deployment) but they will receive the update as long as they come online within a certain timeframe after the deployment. I'm not sure what that timeframe is though (2 weeks rings a bell for some reason). It might not occur that quickly though so you may have to redeploy for some machines. For failed / offline machines you can either Redeploy the upgrade in bulk to those machines from the server GUI or use the agent on the machine itself to upgrade a machine individually.