Edu-IT

Can you Fax that over to me?

Based on?

Indeed and I'm confident they don't roll out software on a whim, based on what Dave has said in this post. At the same time if Fortigate issue software then they will have tested it extensively too. Things happen unexpectedly. It happens in all products. The difference is whether a company sits on its backside doing nothing about it or engages the right resources to do what it takes to resolve. I say again, SB don't create the software for the hardware. They buy in the services of an established brand. Therefore, they have to work with them. It's not as if SB have created software and intentionally deployed it knowing it has issues. Do you think they would do that? It's an inconvenience but is the thought that SB aren't doing enough to rectify it? It seems from this thread they are doing all they can regardless of what it takes and time of day.

There's a difference between what we sould need in schools and what they would need to replicate their network to create a test one. As this appears to be a software issue, no matter what hardware they use, this could happen on any Fortigate running the software if the circumstances are right and they therefore have no choice but to let Fortinet release a software fix which will be subject to Fortinet's own processes. I think its only fair to separate their issues. There have been issues with Lightspeed, that is different to these issues of late. Together they all add up to downtime but each have a different cause. It's not as if SB are sitting on issues and ignoring them. They appear to be trying to be proactive but they are reliant on third parties doing the same. If you aren't happy with the service then by all means engage with SB but to bash them entirely as though this is a simple problem they are neglecting to fix perhaps isn't fair and this problem presumably could affect anyone using Fortigate in these particular circumstances.

Ruin is a strong word and perhaps not entirely true. I'm not sure SB could be held accountable for that. Impact would be a better word to use. They've installed new hardware, that hasn't worked. Unfortunately they are now reliant on FortiNet to sort this unless they change vendor it seems? It really is a series of unfortunate circumstances but it looks like they're doing all they literally can do at this time.

Going very well.

We had it setup on the virtual queue so the job can be released from any of the 'follow me' printers. Otherwise, set on the device, people can only release it from the device they send it to. If you are printing to a single device you shouldn't need a virtual queue?

Seems an odd choice of person to deliver a presentation on redundancy. I'd expect it to be HR.

Would you not hear it, anyway?

No, I highly doubt it if I am being honest. Encourage staff to check before sending.

Yes, had this happen too. Suspected it was a widespread issue. What has been their fix? Replacing the screws or something more permanent?

Is this related to the Lightspeed filtering or a different issue?

I thought it was very good - some funny moments.

Does Sophos do the dynamic page filtering etc?

I'm sure I read recently, perhaps on here, that bells need to be significantly different from fire alarm bells? So perhaps a new install hooking in to your fire alarm might not work? I can't remember the specifics. Perhaps somebody can advise?

Why was the order put on hold? Why not just proceed with the install? You must have supplied a date you wanted the connection live? Did that allow enough time for issues? Just interested. This is difficult for all involved and naturally the 3G costs can't be allowed to spiral. Has this been sorted now?

People are reporting success through live chat to get this.

What does £600 cover, usage wise? What would the ADSL service be costing a month, if it was installed? It doesn't help now but not having the new service live before your old one, I assume, switched off isn't always the best choice even if you end up paying for two services for a month or two. It gives you the chance to fully test.

https://id.avast.com/?target=https%3A%2F%2Fbusiness.avast.com%3A443%2F#register

OP SmartBackup Cloud Backup Service - Online Backup - UK Secure Cloud Backup Service | OP SmartBackup Worth a look.

What does it cost to restore back?

What product is this?

Used v3, was very good. Just had a look at v4 which introduces some great new functionality. They've been busy!

Have you checked when your agreement expires?

Minions?!