splattthecat

Re-installing SIMS by re-running FMSApplicationSetup.exe would be my starting point as well. The reports I think are usually found in the directory the FMS application files are installed to, and are .rpt files used by Crystal Reports. FMS uses a really old version of Crystal, so it might be worth checking nothing else has installed a newer version of Crystal that FMS can't cope with.

Our new style Academies that started in September kept their DfE number. The old style Academy, formed by the merger of 2 secondary schools had a new DfE number

A normal Widows backup will not back up open files on the server (including the SIMS SQL database files, and the SQL Master database) so it is normally neccessary to re-install SQL after a restore. These are some backup packages that do allow sql to be backed up while live. When re-installing SQL I have found it is best to make sure that the server is named as you want it before installing SQL, as renaming the server after sql is installed has caused some problems in SIMS in the past.

Just to throw another cause of reason 0 into the pot, we are currently having problems (only in the last 2 weeks) where our corporately provided AV (eTrust) is preventing the openning of files in the S:\SIMS\Setups folder to return the file version number to SIMSLOAD to see if an update is required. This is not a SIMS problem, but a problem in SIMS caused by another product. We can show this by seeing how long File explorer takes to display the file version.

Pretty sure this is a permissions problem with the My Documents folder. Check you have full permissions to this area for the user you are logged in as. Within My Documents should be a My SIMS Documents folder, and within that a folder each SIMS login that has run SIMS under that network login in which an XML file is created. If SIMS can't create the folders or xml you will get this error

Runtime Error 217 is usually that a default printer cannot be found. Do you have a printer set up?

The following is a link to the Somerset guidance on moving SIMS to a new server (SQL2005 version only at the moment) Some elements are specific to Somerset schools setups, but this may help with the basics of the process. [url=http://www.six.somerset.gov.uk/sixv3/content_view.asp?did=18604][/url]http://www.six.somerset.gov.uk/sixv3/content_view.asp?did=18604

Capita have an AD Provisioning Tool (I think you have to pay extra for it) which may help

Medium_Dave - Please contact the Somerset SIMS Support Team to discuss. The server requirements here seem excessive for a primary school server, even though it will most likely be acting as a domain controller and file server for the whole school network as well as an SQL server for SIMS. There is an option for SIMS to be Centrally Hosted within Somerset rather than on the schools server. There is also no tie in between SIMS / Office Support and Hardware sales within Somerset.

Have you looked at the SIMS Active Directory provisioning tool. It may save you some time, but I think there is a cost involved.

Logged into SIMS as the user having problems, try [Tools]|[Academic Management]|[set Academic Year]

A System Manager backup can be restored to another test system using dbattach /RESTOREUI eliminating the need to detach the live database

Catita recommend PCL5 drivers for FMS printing.

The process we use is: Make a note of the login names for the two users, and the permission groups assigned to them then delete them from system manager Add Existing People as users of the System, and re add the users Assign them to the relevant permission groups Change the Login names back to what they were if necessary Make a note of the system generated passwords and let the users know their passwords have been reset

Were they added in System Manager as Known Users (picking up Personnel data) or as new users of the system. We have had this sort of issue in the past where users have been added as new users not known to the system. The quickest way to tell is in System Manager by opening the entry for that user. If there is an address showing, then the user has been added correctly. If there is no address, but that person has an address in personnel they have been added incorrectly.

I remember having seen this in the past, where it was used by RM to set the environment variable LANID, used by launcher. If it is this, it probably isn't needed any more.

Problem 1. This looks like either a permissions problem or possibly that the files have become read only. Problem 2. Caused by running the upgrade a second time. The first time the updrade ran SIMSDocumentServerInstaller.exe in the temporary upgrade folder was upgraded from version 1.566.11.0 to 1.566.12.0. The second time it was run, it tried to run the 1.566.11.0 to 1.566.12.0 update again, but the .exe was already at version 1.566.12.0 so couldn't be applied. Delete SIMSDocumentServerInstaller.exe from the temporary upgrade folder before running the upgrade again. The upgrade will then copy this file from the setups folder into the temporary folder which should be the correct version to upgrade. Problem 3. Looks like the database and application files are out of sync

Hi everyone I am based in County Hall, Taunton - part of the SIMS Support Team

This error can occur when a workstation setup has been run incorrectly and has been installed as a FMS server, or a new server has been implemented and the old server is still present on the network with the FMS service still running. Check for FMS server services running on other machines and stop & disable them.

The SIMS instance will still be running, but there should be no SIMS database attached to that instance after migration. This can be tested by either running dbAttach and seeing what databases are available on the MSDE instance to detach, or trying to copy the SIMS.MDF & LDF. (You won't be able to copy them if they are still attached)

The migration process should automatically detach the SIMS database from the MSDE instance and attach it to the SQL Express instance.

SIMS permissions seem to be doing very odd things at the moment, sometimes letting you do things & sometimes not.

Have seen the Office Path error in the past where a users profile / registry entries have references to more than one version of office. If you create a new network user do you get the same problem?

Is the local connect.ini set to re-direct to a network one. This causes us problems on the odd machine here and there in various schools. Deleting the connect.ini and running SIMS .net to recreate it, pointing it directly at the database usually sorts the problem.

I have had confirmation from Capita that dbAttach (1.7.1) no longer works when trying to create backups using the SA login. This is currently being worked on.