fairm010

Sorted, cheers Peter!

Scrap that, I've done it. @mac_shinobi 1) Open DNS on your DC and under forward lookup zones create a new zone. Name it school.co.uk 2) Go with all the defaults. 3) Create a new A record that looks like this. [ATTACH=CONFIG]22415[/ATTACH] That should do it!

+1 for the screenie.

Have a word with @nickbro about HAP. Not so much a "Website" as in website but non the less an amazing bit of work.

No need to use DNS but I that was to me the thing to do. At the moment internally staff are using https://webserver/hap but it throws a certificate error because it doesn't originate from remote.school.co.uk. That's what made me think DNS could maybe do this? Matt

We have HAP here and something has got me thinking. Our users use HAP in school for help desk, booking system etc. and use remote.school.co.uk. The requests go out t' internets to our webserver then back to internets then returns the results to the user. Is there a way I can redirect traffic to remote.school.co.uk using DNS so it goes straight to our webserver and not out to the web? I think what I've said makes sense! Ta Matt

No worries. We found it overpowered for what we needed and the Helpdesk in HAP+ is simple enough for our staff to love! Matt

Service desk plus is free for up to 5 techies. We used it here before HAP+.

Looks great Nick. Great work

How hard would it be to implement a report builder so that we can run reports of who opens x amount of tickets, ticket summary etc. Also log when the ticket was opened and then when the tech closes is its logged and then run a report on average case open time? Sorry for the brief description, I hate typing on a 4 inch screen!

Ahh good idea! On a side note, will HAP change visually in v10? About to do some training on it for staff and all hell will be unleashed if it Iooks different!

Cheers Nick, appreciate it. All working now!

Hi @nickbro, Is it possible to have pre - filled text in the note section of the helpdesk? Example. [ATTACH=CONFIG]22390[/ATTACH] Cheers, Matt

I was also amazed that this existed! Its an actual thing! Homeless Dating Site

Lolz.. That was my exact reaction.

Just had a look. What a weird site! Blocked now, cheers.

I use this on my three screen setup at home and at work. Works a treat! https://www.realtimesoft.com/ultramon/

Cheers Mustang. As I said, I have 2 2012 DC's so shouldn't be a problem. Cheers everyone, i'll sort this out tomorrow and post my results! matt

+1 for AVPartsmaster. Never had a problem with them!

I'll do that, thanks!

That looks a bit more complicated. Hmmm..

Awesome! I didn't realise it would be this simple! Cheers Michael.

I need some help setting up password complexity for different OU's, does anyone do this and can pass on any knowledge of how its done? EDIT: We have all Win 7 pro client and a mix of Server 2012 & 2008 dc's. Cheers

Will be going on Friday, my first time attending too!

Maybe an incentive for my upcoming Virtualization project