NetSupport has just released the latest update to their award-winning IT Asset Management solution, NetSupport DNA: version 4.5.
The new release includes a whole host of new tools and added support by extended its support to include iOS and Chrome as well as enhancing Mac OS X.
NetSupport DNA can now monitor and support users in a multi-platform environment, from real-time monitoring to internet metering and safeguarding tools including keyword alerting, you can now gain a complete overview of all activity – regardless of platform – and gather data on how technology is being used.
New user management features have been added such as a time-based summary of all activity by a specific user, PC or department (presented in a chronological view), which shows what time the logon session began and ended, as well as what applications were used and when, plus internet usage – over a set time period.
'Profiles' can now be used to apply specific settings to different groups of devices or users (e.g. department level). This means dedicated settings (such as internet access, print metering and much more) can be applied to specific departments e.g. the Marketing team to allow them access to Facebook.
Furthermore, it’s now even easier to navigate to different views using 'bookmarks'; boost security, with multiple log-ins being denied; check network health in real-time with performance data such as CPU and memory usage displayed in Explorer mode - and support communication with ‘locate user’ features, allowing staff members that do not have the NetSupport DNA Console installed to find and contact other users in the organisation.
Safeguarding, a keyword and phrase monitoring feature, has been enhanced so that when a safeguarding keyword is copied, typed or searched for across the network, NetSupport DNA can enable the devices webcam (this feature is turned-off by default) to capture an image of the user – in addition to logging the event and providing a recording and screen shot of the incident.
In addition to students being able to report their concerns from any school PC to a trusted member of staff, teachers can also “Add a Concern” where they are verbally told of a student’s problem. Not only does this help to stop any incidents recorded onto pieces of paper from going missing, but it helps prevent the concern being forgotten about or not being reported/recorded in the correct manner.
NetSupport have also made great efforts to now include other platforms such as iOS and Chrome as well as beefing up its OSX support, which will be a great help in schools where multi-platform networks are in use.
A full rundown of these new features would take up a bit more space than we can use here so we have included some handy bullet points covering these new additions for you to digest:
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New and enhanced platform support
NetSupport DNA has extended its support to include iOS, Chrome – as well as enhancing its Mac OS X support– to help schools control, monitor and support users in a multi-platform environment.
- iOS Browser app
· Full hardware inventory
· Real-time monitoring – using icon, details or thumbnail views.
· Detailed summary of all internet activity
· Apply lists of approved and restricted URLs.
· Keyword and phrase monitoring
· online safeguarding resources list
· Student ‘Report a Concern’
[h=3]- Mac Agent – enhanced[/h]
· Full hardware and software inventory
· Real-time monitoring (using icon, details or thumbnail views)
· Detailed summary of all internet activity
· Keyword and phrase monitoring
· Report a Concern option.
· Online safeguarding resources list
[h=3]- Chrome Agent[/h]
· Full hardware inventory
· Real-time monitoring (using icon, details or thumbnail views)
· Hardware and software alerts
· Activity monitoring tool
· Report a Concern option.
· Keyword and phrase monitoring
[h=2]Safeguarding[/h]
- Teacher ‘Add a concern’
- Webcam enabled
- False Alarm
[h=2]User Management[/h]
- Activity Monitoring
- Profiles
- Logon Control
- Locate a User
- Bookmarks
[h=2]Enhancements in v4.5[/h]
- Console security – enhanced
- Explorer – enhanced
You can find out more about NetSupport DNA v4.5, as well as being able to download a free 50-PC trial copy and seeing video tours of the product by visiting www.netsupportdna.com.
If you have any questions you can PM the NetSupport team on EduGeek by clicking on any of the following:
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