meastaugh1

I obtained this from Capita support last week, resource number 23379. Apparently it was released 10 October.

Sure, feel free. We are not a direct Emerge customer, but our VLE uses Emerge to write back data to the MIS. As a result, any communication I've had from Groupcall support has been through the VLE provider. It's my understanding that Groupcall believe we are the only school to use Emerge on VMWare (and have problems), so I thought it would useful to gauge whether other schools are experiencing problems and just not reporting them.

I have Groupcall Emerge installed on a 2008R2 VM with 2 sockets/2 cores and 8GB RAM, running SIMS and SQL 2012 Express on ESXi 5.5. When Emerge is running it will loop between using 50% CPU across all 4 cores for approx 3 mins, then drop back to 0% for 1 minute. Left over time, I have seen Emerge's CPU usage go up to 90%. We are not currently writing any data via Emerge, so this is apparently just Emerge polling. Other services/apps (eg SQL) are running normally when Emerge is stopped and not consuming half or more of the CPU time. After several remote sessions, Groupcall have concluded that this is due to an incompatibility with VMWare. Is anyone running Emerge on VMWare VMs, if so do you experience this CPU usage issue? Thanks

Have you checked the web filtering? I've had issues with various Google apps and sign-in on Android devices not working because they need access to Google Plus, as well as a few more obscure addresses. Probably worth running a netsweeper report against an affected IP. In the past I've also had problems with apps and Play Store failing to connect, or downloading very slowly. However this problem only affected the transparent proxy service, not the main proxied network. This magically seem to fix itself, presumably as a result of a change Updata made to the network at some point. Perhaps it's worth trying the transparent proxy if you think that's the likely cause: http://hics.lea.herts.sch.uk/tech/?page_id=57

We are seeking to appoint an enthusiastic, self-motivated and suitably experienced person to support the school’s IT systems. This is a full-time post in a successful school with academy status in partnership with a local primary school. This position provides many exciting opportunities for the successful candidate. Salary is £16,604 – £19,817 (APT&C Point 16-22) plus London Fringe (£806pa), depending on experience. Competence with Microsoft operating systems is essential. Computer network experience and familiarity with Microsoft server technologies desirable, although on the job training will be provided. Closing date for applications: 10 June 2014 (midday) Interview date: 17 June 2014 Further information about the post and the school’s application form can be found here. Alternatively, please contact Anita Burton, HR Assistant on Tel: 020 8955 8833 or Email: [email protected]. All applications for this post should be sent to Anita Burton either by email or post. (Please note: applications for this post must include the school’s application form). We are committed to safeguarding children and young people. We adhere to stringent recruitment procedures and all post holders are subject to a satisfactory enhanced Criminal Records Bureau disclosure. The post is exempt from the Rehabilitation of Offenders Act 1974.

What's the format of your csv? Are the e-mail addresses of Exchange and Google the same or different? I vaguely recall getting the oauth message a couple of times, but it's been a while since I ran it. I think my issue may have been related to an error in the CSV. Is there anything in the error details when you click the help link next to the oauth error? Edit: When prompted for an exchange user, are you specifying a domain admin?

Yes, that will work.

24 hours is pretty optimistic. Some of our accounts took days to transfer. Thankfully it does transfer newest data first, so it should just be historical data that isn't there straight away.

The use of RealSmart for account provisioning and SSO shouldn't affect use of the GAMME tool. It works fairly reliably, though you should note the 1 message per second per user max transfer rate. The tool will allow you to process multiple users at once (25 by default), though you can increase this, and/or run GAMME on multiple computers and process them in separate batches. The admin guide had a helpful table that indicates what data the tool will ams won't handle. When we were using RealSmart, I recreated the domain groups in RealSmart and had them sync across, or created them directly in Google.

Was anything announced?

A very similar question was asked last week: http://www.edugeek.net/showthread.php?t=130187 The solution won't affect applications you can't identify by process (eg websites) and doesn't directly address the human behaviour problem as has already been stated.

Yes: http://www.edugeek.net/forums/mis-systems/81825-sims-net-timeout.html

If you register with the HICS site, you can choose to receive email notifications when updates are published.

Our support unit will not release SOLUS3 to secondary schools at the moment.

I logged on as the SOLUS user to enter the IE proxy details. I've also tried using the proxy switches without any success. Even if the proxy were the issue, I'd expect it to record something in the solus.log.