Active Inspire crashes for one user

[vyperz]

Had a wierd one today which i resolved so thought I would share.

Had a teacher who has been using Active Inspire across the LAN on various IWB's with no problem. Yesterday it started crashing on her and wouldn't run. I ran it in elevated mode as my user ( Domain Admin ) and it worked fine ( logged in as her ) , made her a local admin of the PC and tried running elevated as her - no joy.

Solution - find her roaming profile and delete the folders :

\Application Data\ACTIV Software

\Application Data\Promethean

 

Problem solved. Hope this helps someone else.

Edited June 19, 2012 by vyperz