vyperz

apparently you need to use security groups not the user OUs

Hi, has anyone set up and is using the new Lightspeed Filter policies? I've set it up - logically, it's all correct; the policies are assigned to the correct OUs. However, regardless of what "Access Check" I perform, it still says the user is assigned the default policy, even though staff, students, and IT all have different policies assigned to the OU. As usual, Lightspeed support is a waste of space - no response on a ticket for 2 days.

Has anyone used or seen ContentKeeper from Ativion?

I tried Senso and didn't get on with it. I'll be looking at other options now though

yeah, I've experienced that in the past - but this time I have had no replies at all apart from one (UK-based guy)

Has anyone else experienced shockingly bad support from Lightspeed recently ? i logged a ticket 3 days ago - high priority and all I've had was a reply yesterday saying they guy was busy and would be able to get to it today - its now 15h30 and I've yet to hear from him. Absolutely unacceptable.

Has anyone had any issues with printing and Windows 11. I have a user (happens to be the Data Manager) who was on Office 2021 and Windows 11 , couldn't print from Word to SIMS. Upgraded the Office to 2024 and now Word works, but SIMS still just says printing then hangs. I have tried different printer drivers, new profile etc. Anyone else come across this ?

cheers - yeah was some filtering. doh!!

Suddenly started getting an error when people try to open Drive for Desktop "something went wrong and drive for desktop couldn't launch" - have tried reinstall (with latest version) , cleared cache .. seems to be for all users on certain PC's - all worked fine on Friday! Any one else experience / fix this ?

So my SCCM has been fine for about 3 years - this week suddenly all the clients look as though they aren't connected - the ones that show connect with a site code have a grey X on them. No PC shows current user.. have tried loads of things to resolve but no luck

Hi Just setting up a bunch of Chromebooks in Google Admin - sorted most things but can't seem to find a way of preventing access to the icon tray bottom right where it allows the network to be switched off etc. Any ideas please

Seem to recall just taking the bezel off ( was taped on so difficult to get off ) and then the screen sat on 4 pins - unplugged hte ribbon , plugged it back in and stuck the bezel back on... i've got a couple of screens coming in this week to replace, so will update if it's different

So I know that to see if a student has had a guardian invite - you look next to his name in a class - how do admins do this? it's pretty ridiculous that there is no 'classroom' admin in the admin portal.

So at the moment trialling Senso.cloud with a view to replacing a number of products. Our current filtering does a good job of allowing students to use youtube with limited content. How are those that are using Senso.Cloud filtering youtube ?

I reported this to capita and all they could come up with was something is being blocked by the firewall sometimes it updates ok, most of the time it fails and you have to copy the SimsApplicationSetup.exe locally and run it to update. Oddly, Capita seemed to think this was something new... funny it has obviously been reported by others..