vyperz

apparently you need to use security groups not the user OUs

Hi, has anyone set up and is using the new Lightspeed Filter policies? I've set it up - logically, it's all correct; the policies are assigned to the correct OUs. However, regardless of what "Access Check" I perform, it still says the user is assigned the default policy, even though staff, students, and IT all have different policies assigned to the OU. As usual, Lightspeed support is a waste of space - no response on a ticket for 2 days.

Has anyone used or seen ContentKeeper from Ativion?

I tried Senso and didn't get on with it. I'll be looking at other options now though

yeah, I've experienced that in the past - but this time I have had no replies at all apart from one (UK-based guy)

Has anyone else experienced shockingly bad support from Lightspeed recently ? i logged a ticket 3 days ago - high priority and all I've had was a reply yesterday saying they guy was busy and would be able to get to it today - its now 15h30 and I've yet to hear from him. Absolutely unacceptable.

Has anyone had any issues with printing and Windows 11. I have a user (happens to be the Data Manager) who was on Office 2021 and Windows 11 , couldn't print from Word to SIMS. Upgraded the Office to 2024 and now Word works, but SIMS still just says printing then hangs. I have tried different printer drivers, new profile etc. Anyone else come across this ?

cheers - yeah was some filtering. doh!!

Suddenly started getting an error when people try to open Drive for Desktop "something went wrong and drive for desktop couldn't launch" - have tried reinstall (with latest version) , cleared cache .. seems to be for all users on certain PC's - all worked fine on Friday! Any one else experience / fix this ?

So my SCCM has been fine for about 3 years - this week suddenly all the clients look as though they aren't connected - the ones that show connect with a site code have a grey X on them. No PC shows current user.. have tried loads of things to resolve but no luck

Hi Just setting up a bunch of Chromebooks in Google Admin - sorted most things but can't seem to find a way of preventing access to the icon tray bottom right where it allows the network to be switched off etc. Any ideas please

Seem to recall just taking the bezel off ( was taped on so difficult to get off ) and then the screen sat on 4 pins - unplugged hte ribbon , plugged it back in and stuck the bezel back on... i've got a couple of screens coming in this week to replace, so will update if it's different

So I know that to see if a student has had a guardian invite - you look next to his name in a class - how do admins do this? it's pretty ridiculous that there is no 'classroom' admin in the admin portal.

So at the moment trialling Senso.cloud with a view to replacing a number of products. Our current filtering does a good job of allowing students to use youtube with limited content. How are those that are using Senso.Cloud filtering youtube ?

I reported this to capita and all they could come up with was something is being blocked by the firewall sometimes it updates ok, most of the time it fails and you have to copy the SimsApplicationSetup.exe locally and run it to update. Oddly, Capita seemed to think this was something new... funny it has obviously been reported by others..

So I found out its a Windows update - remove the HD put it into a HP laptop - let it finish the update, put it back in the Lenovo and away you go... odd!

Hi, anyone got any PCs of this combination? we have around 300 , but in the past 5 days we have had around 30 fail - the PC gets to the Lenovo load screen and won't go any further. If you remove the HD, delete all partitions and rebuild Windows it's fine. I have checked for SSD firmware - none available and the PC BIOS is the latest. I believe its the HD - and possibly caused by a windows update - but can't prove that as some of the rebuilds are up to the latest build of 20H2 with all available updates. Seems it's not a permanent fix either as had one of the failures from Thursday fail again this morning....

Any way of manually doing this as I just get the message "email could not be sent" although my tenancy has mailed out all the parent guardian email ok?

Great thanks !

So I've been asked to set up Google Classroom for our school. No problem.. created users yesterday - this morning one teacher says he now can't access his google drive - he had set up a google account using his school email address. I have googled it and all the topics say to use the " transfer tool for unmanaged users" in the admin console.. except I can't find that anywhere. Any ideas anyone, please?

As a matter of interest, do you use the "Share to Teams" button in SMHW - and does it work. Doesn't work for us...

Ours is server-based and I have each group to WOL each day - works well Aruba/HP switches

Yup , we've got 9.3.2 and it loses PCs from groups, disconnects when you are connected to them .. seems to be worse than the last release

Mine deployed ok to all workstations

Applied it last night and yes - there are issues printing timetables I believe. The icon change was to make it gender-neutral - I sh*t you not. Our DM was told this at the recent SIMS 8 demo.