djones Posted June 9, 2012 Posted June 9, 2012 Has anyone else run into issues deploying this via the MSI and MST created with the SMART Installer tool? From GPO or manually kicking off the MSI everything appears to go ok until the end when it just says the installation was interrupted and nothing is installed. No obvious (useful) errors in logs. Running the downloadable exe installs fine. SMART technical support not very helpful so far apart from different people asking the same inane questions.
tumbleweed Posted June 9, 2012 Posted June 9, 2012 Have you got Flash 11 installed, it's one of the prerequisites. I think the .exe will do it for you, but the MSI won't.
djones Posted June 9, 2012 Author Posted June 9, 2012 Yup, v11.something plus all other prerequisites.
SimpleSi Posted June 9, 2012 Posted June 9, 2012 Oh god - not another version with install issues This is one of reasons I'm still running 9.7 at most of my schools What "brilliant features" has 11 got then? Si
mavhc Posted June 9, 2012 Posted June 9, 2012 I had troubles just running the msi manually. First it didn't ask for UAC, had to run from cmd line, then it failed to install, missing files or something, wouldn't bother with it for another 6 months, usual quality.
Michael Posted June 9, 2012 Posted June 9, 2012 To be honest Smart Notebook is becoming just as big as MS Office, which is why I included both as part of an image. It's much easier and quicker this way. I'm still running Smart Notebook 10.8 at all sites, but will certainly look at Smart Notebook 11 once they've ironed out the bugs!
sted Posted June 9, 2012 Posted June 9, 2012 if its xp does the pc have installer 4.5 installed? i have a funny feeling it requires dot net 4.5 as well but believe it will install without dotnet just moan when loaded
Michael Posted June 9, 2012 Posted June 9, 2012 Smart Notebook 11 requirements: Pentium IV or higher processor 1 GB of RAM (2 GB recommended) 2.5 GB of free hard disk space Windows XP SP3, Windows Vista SP2 or Windows 7 operating system Internet Explorer Internet browser 6.0 or later Adobe Flash Player 11.1 or later Windows Media Player 9 or later (required for SMART Recorder) Microsoft DirectX technology 8.1 or later (required for SMART Video Player) DirectX 9-compatible graphics hardware for SMART Notebook 3D Tools Smart Notebook 10.8 requirements: Pentium IV processor or higher 512 MB of RAM (1 GB recommended) 2 GB of free hard disk space Windows XP SP3, Windows Vista SP2 or Windows 7 operating system Internet Explorer Internet browser 6.0 or later Adobe Flash Player 10 Microsoft DirectX technology 8.1 or later (required for SMART Video Player) Microsoft .Net Framework 3.0 or later The requirements of 11 certainly are higher and yes, you probably do need .NET 4 too.
Michael Posted June 9, 2012 Posted June 9, 2012 Just to confirm, you do need the .NET 4 Client profile installed at the very least. I'd recommend the .NET 4 Full is installed, as this includes all components. SIMS.net requires .NET 4 Full, as well as other applications too.
djones Posted June 9, 2012 Author Posted June 9, 2012 Testing on a new Win 7 x64 build with just Office 2010, .NET4 and VS2010 tools. This is in a virtual environment (hyper-v) at the moment before rolling it out to physical machines once working properly. Flash v11 is installed via GPO too and before the SMART Notebook v11 GPO.
djones Posted June 9, 2012 Author Posted June 9, 2012 Out of interest, if the OS is x64 and Office 2010 is x86, what version of VS 2010 runtime tools should be installed?
robyholmes Posted June 10, 2012 Posted June 10, 2012 If I remember right there is a folder with the MSI which contains the language installers. Make sure you have that with the MSI when you deploy it. I have this problem with 10.8 and found just having the MSI gave the above error. Soon as I copied the folder next to the MSI it was fine. 1
djones Posted June 10, 2012 Author Posted June 10, 2012 Genius! There is a support folder with a languages folder containing the language MSIs. Putting the Support folder with the MSI and MST solved the issue. Thank you! Didn't have to do this with v10.6.
robyholmes Posted June 10, 2012 Posted June 10, 2012 Didn't have to do this with v10.6. Same, that's what got me with 10.8, computers with 10.6 already installed would install 10.8 fine but not new ones. Then found putting that support folder with the MSI in the deployment folder solved it.
carmeruk Posted June 14, 2012 Posted June 14, 2012 (edited) I've just tried to install it on an XP machine with Sp3 on and it fails with the error message that it requires a newer version of Windows Installer. It doesn't say which one, so I'm assuming 4.5. I installed this version and the installation went through with no problems. The documentation doesn't mention this directly in the Notebook docs. It does mention it in the Ink docs and says that the installer is in the Support folder in the Education Installer files. It isn't. Win installer 4.5 isn't pushed out through WSUS and isn't going to be. The 4.5 installer for XP is an exe and can't be deployed through Gpol. So 11 is nixed for XP. Unless someone can be bothered to find a workround, which, frankly, I cant. Good old Smart, when will they learn? *edit* I should mention that we are done with XP but I still have a fair few teacher laptops that are using it. These will be gone as soon as we can afford it, but until then.... Edited June 14, 2012 by carmeruk 1
sted Posted June 14, 2012 Posted June 14, 2012 installs installer 4.5 to xp pcs VER | findstr /l "5.1." > nul IF %ERRORLEVEL% EQU 0 goto :installer45 goto :end :installer45 setlocal reg query "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Updates\Windows XP\SP4\KB942288-v3\Filelist\13" if NOT %errorlevel%==1 (goto end) "\\server\packages$\ms msi\installer45\WindowsXP-KB942288-v3-x86.exe" /quiet /forcerestart :End 1
exim Posted July 13, 2012 Posted July 13, 2012 What's this new Smart ink business in v11? Seems pretty useless. Why doesn't it work the way v10 did where you can right instantly over anything. Uninstall the smart ink and the pens then don't seem to work at all. Schools/colleges tend not to have the most high performance machines and this all seems pretty processor hungry even on our "better" machines.
Michael Posted July 14, 2012 Posted July 14, 2012 What's this new Smart ink business in v11? Seems pretty useless. Why doesn't it work the way v10 did where you can right instantly over anything. Uninstall the smart ink and the pens then don't seem to work at all. Schools/colleges tend not to have the most high performance machines and this all seems pretty processor hungry even on our "better" machines. Depends what you consider better machines, but sometimes more RAM could solve the problem. I'm still using Smart Notebook 10.8 for the time being until a later build of Smart Notebook 11.
localzuk Posted July 14, 2012 Posted July 14, 2012 Not sure why you'd move files out of the downloaded archive really. I've followed the same formula for every release of SMART now. Download the Admin tool, download the main zip containing the notebook files (in the past this was 2 different files), create the custom mst file, put it in the folder with the downloaded files and put that folder on our deployment share. Then GPO it. Why would you move the MSI out from the rest? MSIs often have lots of support files external to themselves. And, yes, the requirements are increasing but asking for 1GB of RAM isn't exactly a lot in the day we're in now. Our new machines come with 4GB as standard, our old machines will shortly have 3GB in site wide. Upgrading RAM is cheap.
TimJing Posted July 24, 2012 Posted July 24, 2012 This deployment is pretty easy to build. It will upgrade over version 10 which is nice. I used their admin tool to create the MST. Downloaded the updates and ran those at the end. rem Flash 11 Install with update suppressed msiexec /i"\\servername\install_flash_player_11_active_x_32bit.msi" /qn transforms=ActiveX.mst msiexec /i"\\servername\install_flash_player_11_plugin_32bit.msi" /qn transforms=Plugin.mst xcopy /y "\\servername\mms.cfg" "C:\Windows\system32\Macromed\Flash\" rem Dotnet 4 "\\servername\WindowsXP-KB942288-v3-x86.exe" /quiet /norestart "\\servername\dotNetFx40_Client_x86_x64.exe" /q /norestart "\\servername\sleep.exe" 60 "\\servername\vstor40_x86.exe" /q /noreboot "\\servername\sleep.exe" 200 rem Reboot c:\windows\system32\shutdown -r -t 05 rem Visual Studio 2010 tools office "\\servername\vstor40_x86.exe" /q /noreboot "\\servername\sleep.exe" 200 rem Smartbook 11 Msiexec /i"\\servername\SMART Education Software 2012.msi" TRANSFORMS=6-26-2012.mst /quiet /log C:\Smart.log rem Install patch MSIEXEC /P "\\servername\productdriversv11_0_222_0.msp" REINSTALLMODE=omus /q MSIEXEC /P "\\servername\smartink1_0_sp1.msp" REINSTALLMODE=omus /q MSIEXEC /P "\\servername\smartnotebook11v11_0_583_0.msp" REINSTALLMODE=omus /q 1
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